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Closing your Account

How Do I Close/Cancel/Delete My Account?

We’re sad to see you go but, we respect your decision. With great sadness. 

  • Log in to your Simplero account. The URL is going to look like https://yourname.simplero.com/admin.
  • If you don't remember where it is, try to see if you can find the welcome email you received when you opened it. The subject line is "Simplero Welcome".
  • If that fails, try visiting this page, and see if it shows up there. You'll be asked to log in.

Once you've found your account:

  1. Select Settings from your Simplero Dashboard
  2. Select the Plan and Billing tab


  3. On the Plan and Billing page, scroll down to the bottom and click on the button that says Delete my Simplero account.


Note: Before you close your account you will want to remove your content, export your contacts, and any accounting you'd like to keep from the purchases screen under the Products. (see Invoices and expenses)

If you'd like, you can book a 30 min free call appointment to talk to our team before you decide to close your account. Perhaps we can work out a business plan or find out how to better use Simplero. To do so, click on the link "Book a 1-on- session" and follow the steps forward.

Also, note that as soon as you close your account any future payments due to you will stop being collected and your customers will lose access to content. 

Last updated 1 Nov 2020.
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