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Closing your Account

How Do I Close/Cancel/Delete My Account?

We’re sad to see you go but, we respect your decision. With great sadness. 

  • Log in to your Simplero account. The URL is going to look like https://yourname.simplero.com/admin.
  • If you don't remember where it is, try to see if you can find the welcome email you received when you opened it. The subject line is "Simplero Welcome".
  • If that fails, try visiting this page, and see if it shows up there. You'll be asked to log in.

Once you've found your account:

  1. Select Settings from your Simplero Dashboard
  2. Select the Plan and Billing tab

    Closing_Account.png
  3. On the Plan and Billing page, scroll down to the bottom and click on the button that says Close My Account.

    Close_my_account_section

Note: Before you close your account you will want to remove your content, export your contacts, and any accounting you'd like to keep from the purchases screen under the Products. (see Invoices and expenses)

Also, note that as soon as you close your account any future payments due to you will stop being collected and your customers will lose access to content. 

Last updated 3 Dec 2018.
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