When you give access to content using a list or a product, Simplero will send your contacts an email by default. This email includes their Simplero login ID and temporary password. It includes (see each number in the screenshot below):
If you don't want your customers to receive Simplero's default email, and prefer to create one yourself. You can do that too! This is often less confusing for your customers. Follow the steps below:
Turn on the option to not send the default email - You can do that by going to the product/list content page and scrolling to the content settings. You will then need to turn the toggle "Don't email participant(s) about how to access their content" on.
Create your personalized auto-response -
Go to your product/list auto-responses tab
Add a new auto-response - Usually, you will want it to send on day 0 (aka as soon as they buy the product or sign up to the list)
When writing the auto response, use the { button to include personalizations:
Choose the Simplero ID and the generated password. This will automatically add their own ID and password when the email is sent.
The email will look something like this:
Optional but recommended - Add a button that links to your site or course. To do that, select the text that you want to convert to a button and click the link icon. In the pop-up, choose the site or course you want to point to and select the checkbox "display as a button" If you want the button to link directly to Simplero without them having to enter their username and email to log in, choose the option Make this a magic login link: