Course Content
-
0 / 8
Contacts
-
0 / 16
Lists
-
Creating a List
-
List Confirmation
-
Manage Your Lists
-
Deleting a List
-
Subscription: Auto-subscribe, Unsubscribe, Suspend, Resume
-
Retargeting Not-Engaged Subscribers
-
Exporting Contacts from my List
-
Preventing SPAM Contacts
-
5 Kick @$$ Strategies to Build your List
-
Create a List Opt-in Form
-
Utilizing More Than One Opt-in Form
-
Integrating a Simplero Signup Form onto another Site
-
Troubleshooting Opt-in Form Issues
-
Auto-Responders
-
Resending Auto-responders
-
Deadline-Funnels
-
-
0 / 3
Segments
-
0 / 2
Notes and Tags
-
0 / 7
Support Tickets
-
0 / 19
Main Website
-
Website Overview
-
Website Settings
-
Website Pages
-
Website Blog
-
Website Navigation
-
Understanding SEO
-
How to Customize Your Website Theme
-
Save As Template Feature
-
Editing your Theme Code
-
Save Website to Phone Home Screen
-
Create Your Own 404 Page
-
Social Sharing
-
Social Sharing Image
-
How to Create Anchor Links
-
How to Add a Custom Font to Your Simplero Website or Membership Site7:14
-
How Can You Add the Pinterest Save Button to Your Website Images?2:21
-
Split Tests
-
Site Redirects and Shortlinks
-
Why does Simplero remove my HTML code?
-
-
0 / 8
Triggers
-
0 / 32
Broadcasts
-
Broadcast Overview
-
Email Font Size
-
Creating a Broadcast
-
Quick Emails
-
Send an Email to an Individual or Single Contact
-
Resend a Broadcast
-
Handle Replies to Mass Emails with Ease
-
Expiring Links
-
Insert Option for Broadcasts
-
Magic Content URL
-
Interpolation Keys
-
Editing an Incorrect Link in a Broadcast
-
Dripping a Page in a Broadcast
-
Using Emojis
-
Subject Lines and Preheaders
-
Email Deliveries
-
About Open Rates for Broadcasts and Auto-Responses
-
How the Sending Limit Works
-
What Do the Secretive Options Mean
-
Why Simplero Doesn't Do Fancy Graphic Emails
-
Delaying Normal Broadcasts During an Email Funnel
-
What Is the Spam Check on Emails?
-
Editing the email prefix and footer
-
Creating a Button in a Broadcast
-
Delivery vs. Deliverability
-
Magic Login Link
-
Code in emails
-
Email Shows "Read" But not "Delivered"
-
Troubleshooting Email Addresses
-
Why is my E-mail not being delivered?
-
Bounced Emails
-
Spam reports
-
-
0 / 1
Newsletters
-
0 / 7
Landing Pages
-
0 / 11
Affiliate Programs
-
0 / 10
Automations
-
All the Ways You Can Automate Things in Simplero
-
Automations: Creating and Managing
-
Starting an Automation
-
Stopping, Pausing, Resuming an Automation
-
Reentering or Starting Mid Automation
-
Time Zone Specific Automations
-
Flows
-
Advancing a Flow in an Automation
-
Duplicate Automations in Different Languages
-
What is the Difference Between Automations and Auto-Responses?
-
-
0 / 1
Email for automations
-
0 / 2
Done For You Campaign
-
0 / 38
Products
-
Creating a Product
-
Closing a Product
-
Deleting a Product
-
Creating Multi-Level Access Products
-
Membership Levels
-
Combining a Tangible Product With Your Online Product
-
Tiered Pricing in a Single Product
-
Evergreen Course
-
Student Paced Course
-
Connecting Content to a Product
-
Selling a Downloadable Product
-
Purchase Confirmation Thank You Page
-
How to Create Product Prices in Simplero
-
A Warning about Editing an Active Price
-
Campaign and Discount Pricing
-
Multiple Seat/User Pricing
-
Secret Prices and Coupon Codes
-
Subscription Prices
-
Gift Pricing
-
Pay-What-You-Can
-
Price Restrictions
-
Quoting Prices in Multiple Currencies
-
Date Specific Installments
-
Milestone Installments
-
Trial Period (Free or Discounted)
-
Giving a Paid Customer a Free Month
-
Free Products
-
Participant Limit
-
Upsells
-
Downsells
-
Order Bumps
-
Order Forms
-
Order Form vs Freebie Link
-
Authorize-Only Pricing
-
Understanding Your Change in Monthly Recurring Revenue Graph
-
Troubleshoot Price Issues
-
One product - Two Languages
-
A product for each language
-
-
0 / 2
Catalog
-
0 / 26
Purchases
-
Participants 101 and Simplero IDs
-
Purchases 101
-
Editing a Purchase
-
Charges & Payments Box in the Purchase
-
Purchase Summary
-
Moving a Purchase to Another Product
-
Adding a Charge to an Existing Purchase
-
Editing a Charge Amount
-
Manual Product Purchase
-
Manual Credit Card Charge
-
Manual Payment or Partial Payment Collection
-
Refund Period
-
Full and Partial Refunds
-
Credit to Transactions
-
Collecting Money Outside Simplero
-
Stop Customers Subscription Payments and Keep their Access Open
-
Migrating a Customer's Purchases from Another System
-
How to Test the Purchase Process and Send Login Credentials
-
Can't access the content they purchased?
-
Troubleshooting Stripe payment issues
-
When a PayPal Payment Doesn't Show in Simplero
-
QuickPay Payment Doesn't Show in Simplero
-
Why do my customers have to manually go in and pay the next installment/renewal of their subscription?
-
Troubleshooting Payments and Refunds
-
Viewing Custom Questions On Order Forms
-
Changing a Participants Email Address
-
-
0 / 2
Receipts and Tasks
-
0 / 2
Pipelines and Deals
-
0 / 18
Membership Sites
-
Creating a Membership Site
-
Membership Site Blog
-
Membership Site Forum
-
Membership Site Pages
-
One Membership Site with Multiple Products/Classes
-
Site and Page Access
-
How to Use Drip Content
-
Membership Site Footer Navigation
-
Membership Site Redirects
-
Membership Site Theme
-
Embedding Videos on Your Site
-
Free and Paid Access to a Single Membership Site
-
Dripping: A Visual Representation
-
Membership Groups
-
How to Use Engagement Badges
-
Troubleshooting Forum Notifications
-
Deleting a Membership Site
-
Multi-Language Site
-
-
0 / 10
Courses
-
0 / 2
Events
-
0 / 17
Media Library
-
Uploading Media Files
-
Video versioning
-
Captions, Subtitles and Transcripts
-
Image Sizes Across Simplero
-
Can You Download an MP3 on an iPhone?
-
Picking a Different Video Still
-
PDF Stamping
-
Protecting Your Content
-
Editing Images
-
Embedding Content
-
Insert and Edit Media2:22
-
Images on Order forms
-
Restricting Downloads
-
Troubleshooting Videos Not Playing
-
Troubleshooting Upload issues
-
Troubleshooting Lost Images
-
Microsoft Says a File Has a Virus
-
-
0 / 3
Worksheets
-
0 / 6
Scheduling Links (Beta)
-
0 / 35
Account Settings
-
How the Trial Works
-
How to See Your Account Overview
-
Changing Your Time Zone
-
Default Account Currency
-
Default Account Email Contact Information
-
Account Location and Language
-
Account Terms
-
Cookie Consent Banner
-
Using Your Custom Domain (URL) With Simplero
-
GoDaddy Domain
-
UnoEuro Domain
-
Setup a Custom Email Domain
-
Understanding DKIM and SPF
-
Preferred Sender Program
-
Add an Email Filler Copy
-
Billing at Simplero
-
How to Change Your Plan and Billing
-
Account Administrators
-
Setting Labels
-
Merging Multiple Simplero IDs
-
Password Security
-
Submitting a Feature Request
-
Submitting a Help Ticket
-
Simplero Account FAQ
-
Closing your Account
-
Your First Three Wins
-
Getting In-Person Help with Concierge
-
Global Snippets7:18
-
Running an International Business
-
Simplero Translation
-
GDPR and DPA Agreement
-
GDPR Consent
-
Right to be Forgotten
-
NPS Surveys
-
How to Get Help in Simplero
-
-
0 / 10
Marketing Settings
-
0 / 18
Sales Settings
-
Payment Processor Setup
-
How to Configure PayPal Payment Processor3:15
-
How to set up PayPal Payouts
-
How to setup MobilePay
-
Authorize.net
-
Understanding the Manual Payment Processor
-
Switching Payment Processor Mid-Stream
-
Credits (soon to be known as Points)
-
Global Coupons
-
Collecting Tax
-
EU Vat
-
Taxes on Multiple Currency Products
-
Collecting an Outstanding Balance
-
Troubleshooting Payment Processor Issues
-
Default Opt-in Box on Order Forms
-
Renewal Notifications
-
Receipt Settings
-
Retrying Failed Charges
-
-
0 / 2
Contacts Settings
-
0 / 21
Integrations
-
Using Simplero With Your Existing Website
-
API Keys
-
Leadpages
-
WebinarJam
-
EverWebinar
-
How to Integrate Simplero with Mailchimp
-
How to Integrate WiserNotify With Simplero
-
How to Integrate Group Collector With Simplero
-
How to Integrate Interact Quizzes With Simplero
-
Zapier
-
Pipedream
-
How To Use the Zoom Integration
-
Acuity Scheduling for Bookings
-
Twitter
-
TikTok Pixel
-
Embed a Facebook Page Widget
-
Debug a Facebook or LinkedIN share
-
Facebook Pixel and Verifying Domains2:12
-
Facebook Messenger Chat
-
Embed Your Google Docs, Sheets, and Slides into Simplero
-
Use Merge Fields to Register a Subscriber for a Webinar
-
-
0 / 17
Deprecated Features
-
Spaces (deprecated)
-
Troubleshooting Space Access (A deprecated feature)
-
Space FAQ (deprecated)
-
Space and Space Page Access (deprecated)
-
Page Types (deprecated)
-
One Space Multiple Products/Classes (deprecated)
-
Free Spaces and Spaces with both Free and Paid content (deprecated)
-
Multi-Language Spaces (deprecated)
-
Postponing Access to a Space Until Later (deprecated)
-
Rearranging the Tabs/Pages/Subpages Within a Space (deprecated)
-
Embedding Videos in Your Spaces (deprecated)
-
Resurrect a Deleted Space (deprecated)
-
Podcast Feature in Spaces (deprecated)
-
FAQ Page in Your Space (Deprecated)
-
Adding a Home Link to the Navigation Menu in Spaces (Deprecated)
-
Deactivating Landing Pages (deprecated )
-
How to Embed a PDF into a Course
-
A Warning about Editing an Active Price
You can edit a price at any time. We've got a few warnings for you though, if you decide to edit a price that people have already used to purchase.
On an installment plan, a change to the price will not affect any customers currently scheduled installment receipts.
However, if you change the price to have a different number of installments, it will change the receipt tracking number on those scheduled installments.
For example, if the purchase is at 5 installments of $10 and you change it to 2 of $25. They will still have 5 installments of $10 but instead of saying receipt 4 of 5 it would now say receipt 4 of 2. This is obviously not ideal so use with caution.
On a subscription, anyone who has already purchased will change to the new price when their renewal comes due.
One exception to both cases occurs when a purchase is in processing via an e-check from PayPal or one of the manual payment processors. In this case, the payment is not logged in Simplero until it is complete and the purchase receipt shows as pending; in which case, if you make a change to the price, this change will be reflected on the pending receipt.
Don't want to affect current customers?
Do you want to change the price options on your product, but want to keep subscription customers at their current rate, or don't want receipt numbers to change on an installment plan? If so, then you will want to disable the current price and create a new one either from scratch or by duplicating it.
Setting a Price Expiration
If you want your price to only be available for a limited time and want Simplero to automatically disable it. Check out this guide for Campaign Prices.
Special Note about PayPal
If you are using Paypal as your payment processor and a customer has made a purchase via e-check, Simplero will not see the purchase until the payment clears (approx. 7 business days).
If this happens and you change the price during the check processing window the customer will either end up with a balance due (if you increase the price) or a credit to their account (if you decrease the price).