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Tickets search tool

Located at the right sidebar of your tickets you will find a Search bar tool:

Things you'll need to know >> Search results will be a list of solved support ticketsknowledge base site's content.

  • There will be at the most 10 items

  • Tickets and knowledgebase content are ranked, but tickets always appear above knowledgebase content.

  • Marking a ticket as canonical (using the pin icon) will boost its ranking in search results.

Last updated 17 May 2023.