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Using Your Custom Domain (URL) with Simplero

If you have purchased a domain name, it's absolutely possible to use that domain name with your Simplero site. 

This is a guide on how to configure a custom domain name, for example - www.yourcustomdomain.com or courses.yourcustomdomain.com.

How to Configure a Custom Domain with Simplero

You need to access your DNS records.

Go to your domain registrar (wherever you purchased your domain - Google Domains, GoDaddy, Namecheap, Bluehost, Hover, DK-Hostmaster, etc.) or to the service that hosts your nameservers, if that's different. You will create settings there that say Simplero will now be my host. 

Each domain registrar has a different interface, but every single one has an area to configure the site's DNS. Find that :)

Step 1: Add a A Record

In your domain registrar, set up an A record pointing to That is a super special static IP address that Simplero uses just to handle these redirects.  

You want to set up this A record on your root domain.  Your root domain is something like yourcustomdomain.com.  There's no www or anything else before it.  Most registrars represent this with an @ sign, like below. 

Only do this step if you want your root domain to send traffic to the subdomain you are about to use.  You'll want to do this if you are going to modify your www subdomain.  You don't want to do this if you are you are using your www for another site and just modifying your courses (or whatever) subdomain. 

Step 2: Add a CNAME

We want to add a new CNAME record with host (name) = www (or whatever subdomain you want like courses) and Points to = your Simplero site URL, like this:

or this: 

In the host (name) field, you do NOT need the full website URL - just the www (or other subdomain, i.e. shop). 

You can only have 1 record with www (or other subdomain). If you try to add a 2nd the domain registrar will show you an error that www is already used. Remove or edit the original. 

You can leave TTL (Time to Live) as the default. Or update it to something smaller like 30 minutes. 

That tells the browser to look at your Simplero site if someone enters your domain. 

 **Note: if your hosting provider integrates with SiteLock, you will need to turn it offSiteLock is a great solution when running PHP, SQL and installing 3rd party plug ins, since all of those are likely to be hacked. In Simplero, you're in a managed hosting environment so these things aren't an issue.


Step 3: Add the Custom Domain in Simplero

 In your Simplero admin go to Settings >> Change Your URL >> Custom Domains

Click on Add Domain and add your domain - be sure to include the www (or other subdomain). 

Click the blue Save changes. 

If the DNS is setup properly, you'll see a check mark. Sometimes takes 15-60 minutes for everything take effect. 

The final step is "Points To". You can have this domain point at: 

  • Your main site
  • A membership site
  • A landing page

You can even setup multiple custom domains points at different sites.  

SSL configuration (https security) is automatically handled by Simplero. It takes about 24-36 hours to successfully configure so check back if you don't see the check mark. 

While SSL is waiting to configure, your site's internal links will automatically redirect to the Simplero site.


That's it! You now have a custom domain showing your Simplero site! 

If you get stuck, just contact Simplero support. We'd love to help you! 


Notice anything wacky in this guide? Contact us in support by clicking "Need Help?" in your account and we'll help you out. 

Last updated 16 Sep 2020.