Course Content
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Contacts
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Lists
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Creating a List and Importing Subscribers
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List Confirmation
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Manage Your Lists
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Deleting a List
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Subscription: Auto-subscribe, Unsubscribe, Suspend, Resume
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Retargeting Not-Engaged Subscribers
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Exporting Contacts from my List
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Preventing SPAM Contacts
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5 Kick @$$ Strategies to Build your List
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Create a List Opt-in Form
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Utilizing More Than One Opt-in Form
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Integrating a Simplero Signup Form onto another Site
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Troubleshooting Opt-in Form Issues
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Auto-Responders
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Resending Auto-responders
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Deadline-Funnels
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Segments
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Notes and Tags
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Support Tickets
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Surveys
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Main Website
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Website Overview
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Website Settings
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Website Pages
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Website Blog
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Website Navigation
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Understanding SEO
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Page speed optimization - How Simplero Automatically Makes Your Pages Load Faster.
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How to Customize Your Website Theme
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Save As Template Feature
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Editing your Theme Code
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Save Website to Phone Home Screen
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Create Your Own 404 Page
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Social Sharing
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Social Sharing Image
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How to Create Anchor Links
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How to Add a Custom Font to Your Simplero Website or Membership Site7:14
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How Can You Add the Pinterest Save Button to Your Website Images?2:21
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Split Tests
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Site Redirects and Shortlinks
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Why does Simplero remove my HTML code?
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Triggers
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Broadcasts
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Broadcast Overview
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Email Font Size
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Creating a Broadcast
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Quick Emails
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Send an Email to an Individual or Single Contact
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Resend a Broadcast
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Handle Replies to Mass Emails with Ease
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Expiring Links
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Insert Option for Broadcasts
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Magic Content URL
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Interpolation Keys
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Editing an Incorrect Link in a Broadcast
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Dripping a Page in a Broadcast
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Using Emojis
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Subject Lines and Preheaders
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Email Deliveries
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About Open Rates for Broadcasts and Auto-Responses
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How the Sending Limit Works
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What Do the Secretive Options Mean
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Why Simplero Doesn't Do Fancy Graphic Emails
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Delaying Normal Broadcasts During an Email Funnel
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What Is the Spam Check on Emails?
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Editing the email prefix and footer
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Creating a Button in a Broadcast
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Delivery vs. Deliverability
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Magic Login Link
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Code in emails
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Email Shows "Read" But not "Delivered"
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Troubleshooting Email Addresses
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Why is my E-mail not being delivered?
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Bounced Emails
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Spam reports
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Newsletters
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0 / 7
Landing Pages & Forms
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0 / 11
Affiliate Programs
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0 / 14
Automations
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All the Ways You Can Automate Things in Simplero
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Creating Automations
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Configuring an Automation
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Editing an Automation
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Starting an Automation
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Duplicating and Deleting an Automation
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Excluding Customers from an Automation
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Stopping, Pausing, Resuming an Automation
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Reentering or Starting Mid Automation
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Time Zone Specific Automations
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Flows
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Advancing a Flow in an Automation
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Duplicate Automations in Different Languages
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What is the Difference Between Automations and Auto-Responses?
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Emails for automations
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Done For You Campaigns
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Funnels
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Products
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Creating a Product
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Closing a Product
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Deleting a Product
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Creating Multi-Level Access Products
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Membership Levels
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Combining a Tangible Product With Your Online Product
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Tiered Pricing in a Single Product
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Evergreen Course
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Student Paced Course
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Connecting Content to a Product
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Selling a Downloadable Product
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Purchase Confirmation Thank You Page
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How to Create Product Prices in Simplero
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A Warning about Editing an Active Price
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Campaign and Discount Pricing
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Multiple Seat/User Pricing
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Secret Prices and Coupon Codes
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Subscription Prices
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Gift Pricing
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Pay-What-You-Can
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Price Restrictions
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Quoting Prices in Multiple Currencies
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Date Specific Installments
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Milestone Installments
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Trial Period (Free or Discounted)
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Giving a Paid Customer a Free Month
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Free Products
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Participant Limit
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Upsells
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Downsells
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Order Bumps
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Order Forms
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Order Form vs Freebie Link
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Authorize-Only Pricing
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Understanding Your Change in Monthly Recurring Revenue Graph
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Troubleshoot Price Issues
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One product - Two Languages
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A product for each language
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Catalog
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Purchases
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Participants 101 and Simplero IDs
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Purchases 101
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Forecasts
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Editing a Purchase
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Charges & Payments Box in the Purchase
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Purchase Summary
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Moving a Purchase to Another Product
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Adding a Charge to an Existing Purchase
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Editing a Charge Amount
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Adding, Editing, and Canceling participants
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Manual Product Purchase
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Manual Credit Card Charge
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Manual Payment or Partial Payment Collection
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Refund Period
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Full and Partial Refunds
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Credit to Transactions
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Collecting Money Outside Simplero
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Stop Customers Subscription Payments and Keep their Access Open
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Migrating a Customer's Purchases from Another System
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How to Test the Purchase Process and Send Login Credentials
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Can't access the content they purchased?
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Troubleshooting Stripe payment issues
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When a PayPal Payment Doesn't Show in Simplero
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QuickPay Payment Doesn't Show in Simplero
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Why do my customers have to manually go in and pay the next installment/renewal of their subscription?
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Troubleshooting Payments and Refunds
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Viewing Custom Questions On Order Forms
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Changing a Participants Email Address
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Receipts and Tasks
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Pipelines and Deals
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Membership Sites
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Creating a Membership Site
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Membership Site Blog
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Membership Site Forum
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Membership Site Pages
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One Membership Site with Multiple Products/Classes
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Site and Page Access
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How to Use Drip Content
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Membership Site Footer Navigation
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Membership Site Redirects
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Membership Site Theme
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Embedding Videos on Your Site
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Free and Paid Access to a Single Membership Site
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Dripping: A Visual Representation
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Membership Groups
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How to Use Engagement Badges
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Troubleshooting Forum Notifications
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Deleting a Membership Site
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Multi-Language Site
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Courses
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0 / 2
Events
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Media Library
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Uploading Media Files
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Video versioning
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Captions, and Subtitles
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Transcripts
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Bookmarks
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Image Sizes Across Simplero
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Can You Download an MP3 on an iPhone?
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Picking a Different Video Still
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PDF Stamping
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Protecting Your Content
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Editing Images
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Embedding Content
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Insert and Edit Media2:22
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Images on Order forms
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Restricting Downloads
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Troubleshooting Videos Not Playing
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Troubleshooting Upload issues
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Troubleshooting Lost Images
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Microsoft Says a File Has a Virus
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Video Analytics
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Worksheets
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0 / 6
Scheduling Links (Beta)
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Account Settings
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How the Trial Works
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How to See Your Account Overview
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Changing Your Time Zone
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Default Account Currency
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Default Account Email Contact Information
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Account Location and Language
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Account Terms
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Cookie Consent Banner
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Using Your Custom Domain (URL) With Simplero
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GoDaddy Domain
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UnoEuro Domain
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Setup a Custom Email Domain
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Understanding DKIM and SPF
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Preferred Sender Program
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Add an Email Filler Copy
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Billing at Simplero
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How to Change Your Plan and Billing
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Account Administrators
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Setting Labels
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Merging Multiple Simplero IDs
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Password Security
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Submitting a Feature Request
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Submitting a Help Ticket
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Simplero Account FAQ
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Closing your Account
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Your First Three Wins
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Getting In-Person Help with Concierge
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Global Snippets7:18
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Running an International Business
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Simplero Translation
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GDPR and DPA Agreement
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GDPR Consent
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Right to be Forgotten
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NPS Surveys
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How to Get Help in Simplero
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Marketing Settings
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Sales Settings
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Payment Processor Setup
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How to Configure PayPal Payment Processor3:15
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How to set up PayPal Payouts
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How to setup MobilePay
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Authorize.net
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Understanding the Manual Payment Processor
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Switching Payment Processor Mid-Stream
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Credits (soon to be known as Points)
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Global Coupons
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Collecting Tax
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EU Vat
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Taxes on Multiple Currency Products
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Collecting an Outstanding Balance
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Troubleshooting Payment Processor Issues
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Default Opt-in Box on Order Forms
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Renewal Notifications
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Receipt Settings
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Retrying Failed Charges
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Contacts Settings
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Integrations
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API Keys
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Leadpages
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WebinarJam
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EverWebinar
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How to Integrate Simplero with Mailchimp
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How to Integrate WiserNotify With Simplero
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How to Integrate Group Collector With Simplero
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How to Integrate Interact Quizzes With Simplero
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Zapier
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Pipedream
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How To Use the Zoom Integration
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Acuity Scheduling for Bookings
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Twitter
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TikTok Pixel
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Embed a Facebook Page Widget
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Debug a Facebook or LinkedIN share
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Facebook Pixel and Verifying Domains2:12
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Facebook Messenger Chat
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Embed Your Google Docs, Sheets, and Slides into Simplero
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Use Merge Fields to Register a Subscriber for a Webinar
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Using Simplero With Your Existing Website
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Google Tag Manager
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AI Bot
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Deprecated Features
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Spaces (deprecated)
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Troubleshooting Space Access (A deprecated feature)
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Space FAQ (deprecated)
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Space and Space Page Access (deprecated)
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Page Types (deprecated)
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One Space Multiple Products/Classes (deprecated)
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Free Spaces and Spaces with both Free and Paid content (deprecated)
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Multi-Language Spaces (deprecated)
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Postponing Access to a Space Until Later (deprecated)
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Rearranging the Tabs/Pages/Subpages Within a Space (deprecated)
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Embedding Videos in Your Spaces (deprecated)
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Resurrect a Deleted Space (deprecated)
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Podcast Feature in Spaces (deprecated)
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FAQ Page in Your Space (Deprecated)
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Adding a Home Link to the Navigation Menu in Spaces (Deprecated)
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Deactivating Landing Pages (deprecated )
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How to Embed a PDF into a Course
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How to Use Drip Content
When you want to give people access to content at different times, dripping in Simplero is the perfect feature to use. With Drip pages, you can create evergreen products and drip-content, where a module is released each week after a purchase, regardless of when customers make the purchase.
Drip pages also allow you to use the same site over and over again for different groups/classes going through the same course. For this reason, they're optimized for use with Drip and Automations, which are also designed for content and courses that are used by different people at varying times.
Dripping Content
Each page, course, module, or lesson inside a Membership Site can be automatically dripped out over time using the Drip status.
What this means is that the page, course, module, or lesson is ready to go, but when a new customer first gets access to your membership site or space, they won't be able to see it. You have to give them access first either through a trigger, automation, or broadcast/email within Simplero.
Here's what Drip looks like in each area:
On a Membership Site Page
On a Course
On a Module and Lesson
To Release Access Using a Drip
Create an auto-response and schedule it for x number of days after a customer subscribes to a list or purchases a product.
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Make sure you have set up the content of the list or product to give access to the site or course your drip pages, modules or lessons belong to.
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Navigate to the Auto-Responses tab.
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Click the + Add auto-response button.
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Enter the Subject and fill Send When in with the number of days after signup/purchase you want your auto-response sent, and click the Add auto-response button.
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Complete your auto-response information:
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Subject - What customers see (this should stand out in an inbox).
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Internal name - What admin screen calls the email (only you can see this).
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Preheader - The first part of your email to grab people's attention in inboxes (this is greyed out).
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Email body - This is where you type the email that you want to use for the auto-response.
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Email design template - Choose the email template to use for the auto-response.
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Triggers - This section is not required for an autoresponder, but it does allow you to have the system perform an automated action when an autoresponder is sent. Check out our guide on triggers for more information about how they work.
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Click the Save changes button.
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At the bottom of the page, below the email body box, you'll have checkboxes next to each page and course content that is set to drip in the site and/or course the list or product are giving access to.
To Release Access Using a Broadcast
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Create a new broadcast. Check out our guide on Dripping a Page in a Broadcast for more information on this.
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Be sure to select a list or product that is giving access to this membership site/space. You can't have additional recipients that don't have access to that same membership site/space; if you do, the drip option won't be available.
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If you haven't given access to a membership site/space yet, go to the List or Product, then go to Content, under Courses & Sites check the box next to the membership site you want to give access to.
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Select the broadcast recipients: participants on a product or subscribers of the list edit the content.
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You'll now see a set of checkboxes under the content editor that you can check to release course modules and lessons on the membership site/space.
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Check the page you want to drip. This will place a link in your email with the page title. You can use that link in the broadcast, edit the text, or delete it. As long as the box next to the page is checked, the recipients will still get access.
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Finish adding copy and send the email as you normally would.
As soon as the email goes out, whether as an auto-response or broadcast, the recipients will be able to view the pages you selected.
To override the pages that a contact has access to, find their contact page using the global search field in the top right corner of your account. Then find the membership site/space in question, and you should see a link that says "Manage access." Click that, and you can choose which drip pages the contact gets access to.
To Release Access Using Automations
You can also release content using automations.
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Create an automation:
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Select Marketing from your Simplero Dashboard and choose Automations from the dropdown menu.
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Click the Create new automation button in the upper right corner.
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Give your new automation a name and click OK to save.
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Click the + Add a step button to add your action step.
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In your action step, click the drop-down arrow to choose the option "Give access to a site/page/course module or lesson," select the site/page/course module or lesson name and click the Save changes button.
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Then set up a Trigger on the product or list that starts the automation when someone subscribes to the list or a new participant is activated on the product for the first time. You can do this in two ways:
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Click on Add a trigger to start this automation at the top of the automation before Step 1.
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In the Add new trigger pop-up screen, click the drop-down menu to select the option for Participant Activated, first time only, Start Automation, choose Which automation and click the Save changes button.
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You're all set! After these steps, the automation will be in charge of giving your customers access to the content.
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NOTE: If you use an automation to release access to a page within the membership site/space, then the automation controls access, not the product. Therefore when you go to the "manage access" link within the client screen in the product, you will not see the page listed as viewable.
To Release Access Using Triggers
You can also give access to the drip page or course module/lesson with triggers. To release access using triggers, follow these steps:
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Select Sales from your Simplero Dashboard and choose Products/Lists from the dropdown menu.
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Select the product or list you want to add the trigger to.
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Click on the Content tab.
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Scroll down to the Triggers section and click the + Add trigger button.
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In the Add new trigger pop-up screen, click the drop-down menu to select the option for Participant: Activated, first time only, Give access to a page, choose Which page, and click the Save changes button.
To Release Access Through a Segment
You can also give access to a page to people across more than one product or list and without sending an email. Here's how:
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Select Contacts from your Simplero Dashboard.
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Choose the Segments tab from the dropdown menu.
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Click the Create a segment button located in the upper right corner.
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In the Include section, click the + Add include... button and choose all the products or lists of contacts you want to give page access to (for example, a list, broadcast, product, auto-response, automation, etc.). Then click the Add Member Group button, and this will start populating all the contacts for that segment.
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Now perform the action for your segment by selecting the Perform action... button from the top action menu.
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In the Perform an action pop-up screen, click the drop-down menu to select the option Give access to a site/page, choose Which site, and click the Go do it! button.
If you get stuck or have any questions about the steps in this guide, contact Simplero Support. We'd love to help you!