Heads up! We just made some big improvements to Simplero, and a lot of the videos and screenshots here aren't updated yet.

How To Guides

Current Lesson
Course Content
Course Content

Password Security

Changing your password

  1. Go to your Simplero account by clicking on your picture/name located on the top right corner of your Simplero Dashboard and then select Your profile



  2. Select the Security tab

    Security_to_Change_password
  3. Enter your information to Change password
    • Current password
    • Password - new password you want
    • Repeat a new password
  4. Click on the Change password button 


Two-factor authentication

  1. Go to your Simplero account by clicking on your picture/name located on the top right corner of your Simplero Dashboard and then select Your profile



  2. Select the Security tab

    Security_to_Change_password
  3. Scroll to the bottom to the Two-Factor Authentication section and click the Enable two-factor authentication button

    Enable_2_factor_authentication
  4. You will be taken to the Two-Factor Authentication Setup screen and you will need to follow the steps given

    Two_factor_authentication_Setup_screen
    • Download and follow the steps in a Google Authenticator app for iOS or Android 
    • Scan the QR code with the app
    • Enter in the setup code provided by the app
    • Click the Verify button to complete setup
  5. You will be given the backup codes so remember to save the backup codes provided to you in a safe place

    Two_factor_authentication_back_up_codes

Remember to note the backup codes provided to you in a safe place. 

Last updated 20 Oct 2020.