Current Lesson
Course Content
Course Content

Password Security

Changing your password

  1. Go to your Simplero account by clicking on your picture/name located on the top right corner of your Simplero Dashboard and then select Your profile



  2. Select the Security tab

    Security_to_Change_password
  3. Enter your information to Change password
    • Current password
    • Password - new password you want
    • Repeat a new password
  4. Click on the Change password button 


Two-factor authentication

  1. Go to your Simplero account by clicking on your picture/name located on the top right corner of your Simplero Dashboard and then select Your profile



  2. Select the Security tab

    Security_to_Change_password
  3. Scroll to the bottom to the Two-Factor Authentication section and click the Enable two-factor authentication button

    Enable_2_factor_authentication
  4. You will be taken to the Two-Factor Authentication Setup screen and you will need to follow the steps given

    Two_factor_authentication_Setup_screen
    • Download and follow the steps in a Google Authenticator app for iOS or Android 
    • Scan the QR code with the app
    • Enter in the setup code provided by the app
    • Click the Verify button to complete setup
  5. You will be given the backup codes so remember to save the backup codes provided to you in a safe place

    Two_factor_authentication_back_up_codes

Remember to note the backup codes provided to you in a safe place. If you happen to lose your authenticator device AND the backup codes, we cannot resurrect the access to your account. 

Last updated 1 Nov 2020.