Microsoft Says a File Has a Virus
It seems like Microsoft has decided to flag the domain we use for media files as unsafe, putting up a big red screen telling people to proceed with caution.
We've reached out to Microsoft and not heard back. We have implemented security measures, and scanned all hundreds of thousands of files using leading malware scanners, without finding anything suspect.
At this point, I can't think of anything else to do to resolve this. It's ultimately under Microsoft's control, and they don't seem to be interested in cooperating at all.
If anyone has any good ideas, or a contact at Microsoft, please get in touch!
The situation seems to be that someone has flagged one of millions of files uploaded to Simplero as malicious. We have no idea which file it may be. We've reached out to Microsoft, but not heard back, so we're currently fighting blind.