Course Summary
How To Guides
Contacts
Lists
Creating a List
List Confirmation
How to Manage Your Lists
Deleting a List
Subscription: Auto-subscribe, Unsubscribe, Suspend, Resume
Retargeting Not-Engaged Subscribers
Exporting Contacts from my List
Preventing SPAM Contacts
5 Kick @$$ Strategies to Build your List
Creating a List Opt-In Form
How to Setup List opt-in Forms
Embedded Opt-In Forms
Utilizing More Than One Opt-in Form
Integrating a Simplero Signup Form onto another Site
Sign-up Forms on Your Simplero Sites
Troubleshooting Opt-in Form Issues
Auto-Responders
Resending Auto-responders
Deadline-Funnels
Tags and Segments
Affiliate Programs
Main Website
Website Overview
Website Settings
Website Pages
Website Blog
Website Navigation
Understanding SEO
How to Customize Your Website Theme
Save As Template Feature
Editing your Theme Code
Save Website to Phone Home Screen
Create Your Own 404 Page
Social Sharing
Social Sharing Image
How to Create Anchor Links
How to Add a Custom Font to Your Simplero Website or Membership Site
How Can You Add the Pinterest Save Button to Your Website Images?
Split Tests
Site Redirects and Shortlinks
Landing Pages
Broadcasts
Broadcast Overview
Email Font Size
Creating a Broadcast
Send an Email to an Individual or Single Contact
Resend a Broadcast
Handle Replies to Mass Emails with Ease
Expiring Links
Insert Option for Broadcasts
Magic Content URL
Interpolation Keys
Editing an Incorrect Link in a Broadcast
Dripping a Page in a Broadcast
Using Emojis
Subject Lines and Preheaders
Email Deliveries
About Open Rates for Broadcasts and Auto-Responses
How the Sending Limit Works
What Do the Secretive Options Mean
Why Simplero Doesn't Do Fancy Graphic Emails
Delaying Normal Broadcasts During an Email Funnel
What Is the Spam Check on Emails?
Editing the email prefix and footer
Creating a Button in a Broadcast
Delivery vs. Deliverability
Magic Login Link
Code in emails
Email Shows "Read" But not "Delivered"
Troubleshooting Email Addresses
Why is my E-mail not being delivered?
Bounced Emails
Spam reports
Newsletters
Automations
All the Ways You Can Automate Things in Simplero
Automations: Creating and Managing
Starting an Automation
Stopping, Pausing, Resuming an Automation
Reentering or Starting Mid Automation
Time Zone Specific Automations
Flows
Advancing a Flow in an Automation
Duplicate Automations in Different Languages
What is the Difference Between Automations and Auto-Responses?
Triggers
Email for automations
Done For You Campaign
Products
Creating a Product
Closing a Product
Deleting a Product
Creating Multi-Level Access Products
Membership Levels
Combining a Tangible Product With Your Online Product
Tiered Pricing in a Single Product
Evergreen Course
Student Paced Course
Connecting Content to a Product
Selling a Downloadable Product
Purchase Confirmation Thank You Page
How to Create Product Prices in Simplero
A Warning about Editing an Active Price
Campaign and Discount Pricing
Multiple Seat/User Pricing
Secret Prices and Coupon Codes
Subscription Prices
Gift Pricing
Pay-What-You-Can
Price Restrictions
Quoting Prices in Multiple Currencies
Date Specific Installments
Milestone Installments
Trial Period (Free or Discounted)
Giving a Paid Customer a Free Month
Free Products
Participant Limit
Upsells
Downsells
Order Bumps
Order Forms
Order Form vs Freebie Link
Authorize-Only Pricing
Understanding Your Change in Monthly Recurring Revenue Graph
Troubleshoot Price Issues
Catalog
Purchases
Participants 101 and Simplero IDs
Purchases 101
Editing a Purchase
Charges & Payments Box in the Purchase
Purchase Summary
Moving a Purchase to Another Product
Adding a Charge to an Existing Purchase
Editing a Charge Amount
Manual Product Purchase
Manual Credit Card Charge
Manual Payment or Partial Payment Collection
Refund Period
Full and Partial Refunds
Credit to Transactions
Collecting Money Outside Simplero
Stop Customers Subscription Payments and Keep their Access Open
Migrating a Customer's Purchases from Another System
How to Test the Purchase Process and Send Login Credentials
Can't access the content they purchased?
Troubleshooting Stripe payment issues
When a PayPal Payment Doesn't Show in Simplero
QuickPay Payment Doesn't Show in Simplero
Why do my customers have to manually go in and pay the next installment/renewal of their subscription?
Troubleshooting Payments and Refunds
Viewing Custom Questions On Order Forms
Changing a Participants Email Address
Receipts
Courses
Membership Sites
Creating a Membership Site
Membership Site Blog
Membership Site Forum
Membership Site Pages
One Membership Site with Multiple Products/Classes
Site and Page Access
How to Use Drip Pages (AKA Dripping Content)
Membership Site Footer Navigation
Membership Site Redirects
Membership Site Theme
Embedding Videos on Your Site
Free and Paid Access to a Single Membership Site
Dripping: A Visual Representation
Membership Groups
How to Use Engagement Badges
Troubleshooting Forum Notifications
Deleting a Membership Site
Events
Media Library
Uploading Media Files
Video versioning
Captions and Subtitles
Image Sizes Across Simplero
Can You Download an MP3 on an iPhone?
Picking a Different Video Still
PDF Stamping
Protecting Your Content
Editing Images
Embedding Content
Insert and Edit Media
Images on Order forms
Restricting Downloads
Troubleshooting Videos Not Playing
Troubleshooting Upload issues
Troubleshooting Lost Images
Microsoft Says a File Has a Virus
Account Settings
How the Trial Works
How to See Your Account Overview
Changing Your Time Zone
Default Account Currency
Default Account Email Contact Information
Account Location and Language
Account Terms
Cookie Consent Banner
Using Your Custom Domain (URL) With Simplero
GoDaddy Domain
UnoEuro Domain
Setup a Custom Email Domain
Understanding DKIM and SPF
Preferred Sender Program
Billing at Simplero
How to Change Your Plan and Billing
Account Administrators
Support tickets
Setting Labels
Merging Multiple Simplero IDs
Password Security
Submitting a Feature Request
Submitting a Help Ticket
Simplero Account FAQ
Closing your Account
Your First Three Wins
Getting In-Person Help with Concierge
Global Snippets
Branding Settings
Contacts Settings
Sales Settings
Payment Processor Setup
Understanding the Manual Payment Processor
Switching Payment Processor Mid-Stream
Credits (soon to be known as Points)
Global Coupons
Collecting Tax
EU Vat
Taxes on Multiple Currency Products
Collecting an Outstanding Balance
Troubleshooting Payment Processor Issues
Default Opt-in Box on Order Forms
Renewal Notifications
Receipt Settings
Retrying Failed Charges
Tracking Settings
Integrations
Using Simplero With Your Existing Website
API Keys
Zapier
Acuity Scheduling for Bookings
Leadpages
WebinarJam
EverWebinar
How to Integrate Simplero with Mailchimp
Twitter
How to Configure PayPal Payment Processor
Authorize.net
How to setup MobilePay
Embed Your Google Docs, Sheets, and Slides into Simplero
Install Google Tag Manager on Simplero
Facebook Messenger Chat
Embed a Facebook Page Widget
How To Use the Zoom Integration
How to Integrate WiserNotify With Simplero
How to Integrate Group Collector With Simplero
How to Integrate Interact Quizzes With Simplero
Pipedream
Debug a Facebook Share / LinkedIN share
Use Merge Fields to Register a Subscriber for a Webinar
Deprecated Features
The guides in this section are in reference to features that are no longer available but some customers may have been grandfathered into.
Spaces (deprecated)
Troubleshooting Space Access (A deprecated feature)
Space FAQ (deprecated)
Space and Space Page Access (deprecated)
Page Types (deprecated)
One Space Multiple Products/Classes (deprecated)
Free Spaces and Spaces with both Free and Paid content (deprecated)
Multi-Language Spaces (deprecated)
Postponing Access to a Space Until Later (deprecated)
Rearranging the Tabs/Pages/Subpages Within a Space (deprecated)
Embedding Videos in Your Spaces (deprecated)
Resurrect a Deleted Space (deprecated)
Podcast Feature in Spaces (deprecated)
FAQ Page in Your Space (Deprecated)
Adding a Home Link to the Navigation Menu in Spaces (Deprecated)
Deactivating Landing Pages (deprecated )
How to Embed a PDF into a Course