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Community

Contacts

0 / 8

Search, Filter, and Save Views

Seeing What Your Customers Sees

Bulk Actions

Merging Duplicate Contacts

Who Counts as an active contact

Do not Contact

Archived Contacts

Contact Cleanup

Lists

0 / 16

Creating a List and Importing Subscribers

List Confirmation

Manage Your Lists

Deleting a List

Subscription: Auto-subscribe, Unsubscribe, Suspend, Resume

Retargeting Not-Engaged Subscribers

Exporting Contacts From My List

Preventing SPAM Contacts

5 Kick @$$ Strategies to Build your List

Create a List Opt-in Form

Utilizing More Than One Opt-in Form

Integrating a Simplero Signup Form Onto Another Site

Troubleshooting Opt-in Form Issues

Auto-Responders

Resending Auto-responders

Deadline-Funnels

Segments

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Create a Segment

Perform an Action

Conditional Segments

Notes and Tags

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Notes

Support Tickets

0 / 7

Set up Support tickets

Using Support tickets

Tickets search tool

Create a new ticket on behalf of a contact

Re-Assign functionality

Create and manage Macros

Tickets Stages

Surveys

0 / 3

Build your survey

Survey Settings and Triggers

Manage Survey's Responses

Main Website

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Website Overview

Website Settings

Website Pages

Convert an Existing Landing Page to a Website Page

Adding Call to Action Buttons to Turn a Site Page Into a Sales or Opt-in Page

Website Blog

Website Navigation

Understanding SEO

Page Speed Optimization - How Simplero Automatically Makes Your Pages Load Faster

How to Customize Your Website Theme

Save As Template Feature

Editing your Theme Code

Save Website to Phone Home Screen

Create Your Own 404 Page

Social Sharing Buttons

Social Media Icons

Search Engines and Social Sharing Image

How to Create Anchor Links

7:14

How to Add a Custom Font to Your Simplero Website or Membership Site

2:21

How Can You Add the Pinterest Save Button to Your Website Images?

Split Tests

Site Redirects and Shortlinks

Why does Simplero remove my HTML code?

Triggers

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Sending a Text Message

Triggers Overview

Adding a New Trigger to an Existing List or Product

Triggers on Link Clicks

Triggers on Prices

Abandoned Cart Trigger

Global Triggers - Targeting and Re-Targeting Leads

Working with Webhook Triggers

Broadcasts

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Broadcast Overview

Email Font Size

Creating a Broadcast

Quick Emails

Send an Email to an Individual or Single Contact

Resend a Broadcast

Handle Replies to Mass Emails with Ease

Expiring Links

Insert Option for Broadcasts

Magic Content URL

Interpolation Keys

Editing an Incorrect Link in a Broadcast

Dripping a Page in a Broadcast

Using Emojis

Subject Lines and Preheaders

Email Deliveries

About Open Rates for Broadcasts and Auto-Responses

How the Sending Limit Works

What Do the Secretive Options Mean

Why Simplero Doesn't Do Fancy Graphic Emails

Delaying Normal Broadcasts During an Email Funnel

What Is the Spam Check on Emails?

Editing the email prefix and footer

Creating a Button in a Broadcast

Delivery vs. Deliverability

Magic Login Link

Code in Emails and Web/Course Pages

Email Shows "Read" But not "Delivered"

Troubleshooting Email Addresses

Why is my E-mail not being delivered?

Bounced Emails

Spam reports

Newsletters

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Newsletter Scheduler

Landing Pages & Forms

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Full Page Landing Pages

Embedded Forms

Embed Sign-up Forms to Your Simplero Sites and Pages

Personalized or Quiz Style Landing Pages

How to Use Simplero Landing Pages With WebinarJam

Landing Page Statistics

Conditional Content

Page Builder 2.0 - Style Guides

0:21

Page Builder 2.0 - Sections and Elements

Page Builder 2.0 - Responsive Mode

Page Builder 2.0 - Version History

Affiliate Programs

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Create an Affiliate Program

Set up Commissions

Adding Affiliates to your Affiliate Program

Paying your Affiliates

Affiliate FAQ

Affiliate Tiers

How Affiliate Links Work

External URLs

Affiliate Link in a Broadcast

Tax Reporting for Affiliates

Override the Default Affiliate Commission

Automations

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All the Ways You Can Automate Things in Simplero

Creating Automations

Configuring an Automation

Editing an Automation

Starting an Automation

Duplicating and Deleting an Automation

Excluding Customers from an Automation

Stopping, Pausing, Resuming an Automation

Reentering or Starting Mid Automation

Time Zone Specific Automations

Flows

Advancing a Flow in an Automation

Duplicate Automations in Different Languages

What is the Difference Between Automations and Auto-Responses?

Emails for automations

0 / 1

Emails for Automations

Done For You Campaigns

0 / 2

Done-For-You Campaigns

3:13

How to Create Your Own Done-for-you Templates

Funnels

0 / 3

0:25

Create a New Funnel

Funnels Steps: Landing Pages, Order Forms, Scheduling Links, Surveys, Split Tests, and Conditional Steps

Settings and Stats

Products

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Creating a Product

Closing a Product

Deleting a Product

Creating Multi-Level Access Products

Membership Levels

Combining a Tangible Product With Your Online Product

Tiered Pricing in a Single Product

Evergreen Course

Student Paced Course

Connecting Content to a Product

Selling a Downloadable Product

Purchase Confirmation Thank You Page

How to Create Product Prices in Simplero

A Warning about Editing an Active Price

Campaign and Discount Pricing

Multiple Seat/User Pricing

Secret Prices and Coupon Codes

Subscription Prices

Gift Pricing

Pay-What-You-Can

Prices

Quoting Prices in Multiple Currencies

Date Specific Instalments

Milestone Instalments

Trial Period (Free or Discounted)

Giving a Paid Customer a Free Month

Free Products

Participant Limit

Upsells

Upsells (Using Funnels and 2.0 Builder)

Downsells

Order Bumps

Order Forms

Sharing Your Order Form

Authorize-Only Pricing

Understanding Your Change in Monthly Recurring Revenue Graph

Troubleshoot Price Issues

Create One Product in Two Languages

Create a Product for Each Language

Catalog

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Product Catalog

Shopping Cart

Purchases

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Participants 101 and Simplero IDs

Purchases 101

Forecasts

Editing a Purchase

Charges & Payments Box in the Purchase

Purchase Summary

Moving a Purchase to Another Product

Adding a Charge to an Existing Purchase

Editing a Charge Amount

Adding, Editing, and Canceling participants

Manual Product Purchase

Manual Credit Card Charge

Manual Payment or Partial Payment Collection

Refund Period

Full and Partial Refunds

Credit to Transactions

Collecting Money Outside Simplero

Stop Customers Subscription Payments and Keep their Access Open

Migrating a Customer's Purchases from Another System

How to Test the Purchase Process and Send Login Credentials

Can't access the content they purchased?

Troubleshooting Stripe payment issues

When a PayPal Payment Doesn't Show in Simplero

QuickPay Payment Doesn't Show in Simplero

Why do my customers have to manually go in and pay the next installment/renewal of their subscription?

Troubleshooting Payments and Refunds

Viewing Custom Questions On Order Forms

Changing a Participants Email Address

Store Credit: What It Is and How to Use It

Receipts and Tasks

0 / 2

Receipts

Tasks

Pipelines and Deals

0 / 2

Pipelines

0:04

Deals

Membership Sites

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Creating a Membership Site

Membership Site Pages

Site and Page Access

Membership Site Forum

How to Use Engagement Badges

Membership Groups

Membership Site Blog

One Membership Site with Multiple Products/Classes

How to Use Drip Content

Membership Site Footer Navigation

Membership Site Redirects

Membership Site Theme

Embedding Videos on Your Site

Free and Paid Access to a Single Membership Site

Dripping: A Visual Representation

Troubleshooting Forum Notifications

Deleting a Membership Site

Multi-Language Site

Chat

9:01

New Community Experience

[New Community experience] Style guides

[New Community experience] Layouts and Links

Courses

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Intro to Courses

Create a new Course

Course Content

Quizzes

Module Settings

Lesson Settings

Course Settings

Course Preview

Podcast Feature in Membership Sites (RSS)

Course Certificates

Course Analytics

Events

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Zoom Events

Creating an Events Calendar or Events List on Your Page

Basic Events

Media Library

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Uploading Media Files

Video versioning

Captions, and Subtitles

Transcripts

Bookmarks

Image Sizes Across Simplero

Can You Download an MP3 on an iPhone?

Picking a Different Video Still

PDF Stamping

Protecting Your Content

Editing Images

Embedding Content

3:15

Insert and Edit Media

Images on Order forms

Restricting Downloads

Troubleshooting Videos Not Playing

Troubleshooting Upload issues

Troubleshooting Lost Images

Microsoft Says a File Has a Virus

Video Analytics

Worksheets

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Worksheets

Viewing Worksheet Responses

Worksheet Confirmation

Scheduling Links

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Create scheduling links

Set up Availability Presets

Manage Google Calendars

Sharing your Scheduling Link

Reschedule or Cancel an Event

Adding triggers and automations to scheduling links

Paid Scheduling Links

Advanced Rescheduling/Cancelling limits

Account Settings

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How the Trial Works

How to See Your Account Overview

Changing Your Time Zone

Default Account Currency

Default Account Email Contact Information

Account Location and Language

Account Terms

Cookie Consent Banner

Using Your Custom Domain (URL) With Simplero

Troubleshooting Domain Verification Issues

Setup a Custom Email Domain

Understanding DKIM and SPF

Preferred Sender Program

Add an Email Filler Copy (or Open Rate Booster)

Billing at Simplero

How to Change Your Plan and Billing

Account Administrators

Setting Labels

Merging Multiple Simplero IDs

Password Security

Submitting a Feature Request

Submitting a Help Ticket

Simplero Account FAQ

Closing your Account

Pausing your Account

Your First Three Wins

Getting In-Person Help with Concierge

7:18

Global Snippets

Running an International Business

Simplero Translation

GDPR and DPA Agreement

GDPR Consent

Right to be Forgotten

How to Get Help in Simplero

Child accounts

Integrations

0 / 23

API Keys

Leadpages

WebinarJam

EverWebinar

How to Integrate Simplero with Mailchimp

How to Integrate WiserNotify With Simplero

How to Integrate Group Collector With Simplero

How to Integrate Interact Quizzes With Simplero

Zapier

Pipedream

How To Use the Zoom Integration

Acuity Scheduling for Bookings

Twitter

TikTok Pixel

Embed a Facebook Page Widget

Debug a Facebook or LinkedIN share

2:12

Meta Integration: Meta Pixel and Verifying Domains

Facebook Messenger Chat

Embed Your Google Docs, Sheets, and Slides into Simplero

Use Merge Fields to Register a Subscriber for a Webinar

Using Simplero With Your Existing Website

Google Tag Manager

AI Bot

Contacts Settings

0 / 2

Custom Fields

Unengaged Contacts Tracking

Marketing Settings

0 / 10

Site Themes

System Style Guides

Places to Change Colours and Graphics

Embedded form Designs

Email Designs

Nerdy Stuff: Modifying the Liquid Code in Themes

Login Greetings

How to Install Google Analytics Tracking Code

Install Google Tag Manager on Simplero

Track users with TikTok Pixel

Sales Settings

0 / 19

Payment Processor Setup

3:15

How to Configure PayPal Payment Processor

Paypal Subscriptions

How to set up PayPal Payouts

How to setup MobilePay

Authorize.net

Understanding the Manual Payment Processor

Switching Payment Processor Mid-Stream

Credits

Global Coupons

Collecting Tax

EU Vat

Taxes on Multiple Currency Products

Collecting an Outstanding Balance

Troubleshooting Payment Processor Issues

Order Forms settings

Renewal Notifications

Receipt Settings

Retrying Failed Charges

Content Settings

0 / 2

Media files

NPS Surveys

Deprecated Features

0 / 15

Spaces (deprecated)

Troubleshooting Space Access (A deprecated feature)

Space FAQ (deprecated)

Space and Space Page Access (deprecated)

Page Types (deprecated)

One Space Multiple Products/Classes (deprecated)

Free Spaces and Spaces with both Free and Paid content (deprecated)

Multi-Language Spaces (deprecated)

Postponing Access to a Space Until Later (deprecated)

Rearranging the Tabs/Pages/Subpages Within a Space (deprecated)

Embedding Videos in Your Spaces (deprecated)

Resurrect a Deleted Space (deprecated)

Podcast Feature in Spaces (deprecated)

FAQ Page in Your Space (Deprecated)

Adding a Home Link to the Navigation Menu in Spaces (Deprecated)

How To Guides › Surveys

Manage Survey's Responses

Updated on Mar 21, 2024

Navigate to the Survey page >> Responses tab.

You’ll find all submitted responses including their survey answers for a quick overview:

Completed Mark as complete

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