What to Do If My Customer's Video Won't Download and/or Play
If videos aren't playing for you, that's a problem. Let's get it fixed.
In order to find out what the problem is, we're going to need some information from the person experiencing the issue.
Also, if we could get:
I know it's a lot to ask, but if you help us get to the bottom of a problem, then chances are that problem's never gonna happen again, and we can all happily watch videos for the rest of this world.
Thank you so much!