2 different notifications pages?
I've been receiving an email notification for every post in this forum even though (I thought) I had put it as "staff only"... then I realized there are 2 different notification pages:
When I click on the bell icon here in the forum, it brings me to this one: https://help.simplero.com/notifications
But when I go to one of those emails and at the bottom, I click "manage notifications" I get this page: https://help.simplero.com/members/dY8RMu6rS6kwwdmeYNL3zPW4/notifications
...and those two have different settings. The second one has been receiving all member posts.
A bug? :)
I've been receiving an email notification for every post in this forum even though (I thought) I had put it as "staff only"... then I realized there are 2 different notification pages:
When I click on the bell icon here in the forum, it brings me to this one: https://help.simplero.com/notifications
But when I go to one of those emails and at the bottom, I click "manage notifications" I get this page: https://help.simplero.com/members/dY8RMu6rS6kwwdmeYNL3zPW4/notifications
...and those two have different settings. The second one has been receiving all member posts.
A bug? :)
I'll have Owais take a look when he gets back. He was feeling a bit under the weather yesterday.
What it should be is one is based on who's logged in.
The other one with the letters-and-numbers-token has your user encoded, so you can change notifications from the email without having to log in.
I hate those systems that require you to log in in order to unsubscribe. Sometimes logging in can be such a hassle. Forgotten passwords, emails back and forth, yadda yadda yadda. So we want to make it super smooth to get your notification settings fixed.
So in your case, they should be the same, assuming they were both sent to the same user (Simplero ID).
However, the text on the page should say which it's for, and it looks like that might be messed up.
In any event, @Owais Khan will take a look soon.
–C
@George Kao Good point! Can you open a ticket about this? We'll have a look there! :)