Automatically Importing Zoom Recordings to a Course

At the End of This Lesson

You will know how to automatically connect your Zoom Recordings to Simplero. Every time you hop into your Zoom calls, those will be automatically added to a course in Simplero without any extra work! 

This is especially useful if you are doing regular calls, such as weekly coaching or workshops, that you want your customers to have access to. 

Before You Start

• Zoom integration is already connected in Simplero

• You have at least one Zoom event in Zoom, or you’re ready to create one in Simplero

• If importing recordings: Zoom Cloud Recording available (Pro plan or higher)

• A Simplero course + module where the recording lesson should go (if needed)

Overview of the Steps

1. Import your Zoom Events
2. Edit the event’s basic settings
3. Set recordings to import automatically into a course lesson
4. Start the meeting correctly so the recording import triggers

Step-by-Step Instructions

Step 1: Import your Zoom Events

1. Go to Content -> Events 

2. Click on Import from Zoom
   Note: If your event is not already in Zoom, you can create the event in Simplero and choose a Zoom location

3. Enter the URL of the event on Zoom

   

Step 2: Edit the event’s basic settings

1. Click the Event Title.

2. Click Settings 
   
   

3. Edit the basic event details.

Note (recurring events)

• If it’s a recurring series, editing repetition/date/time will send you to Zoom for those changes.

Step 3: Set recordings to import automatically into a course lesson

1. Scroll down to Recordings.
2.  Set:

   • Course

   • Module

   • Lesson title and position

   • Which recording version is the main asset

   • (Optional) Add other versions as additional content

Important rules:

• Only Cloud recordings can be imported (Zoom Pro plan and above)

• Minimum recording length: 5 minutes

Step 4: Start the meeting in a way that triggers the recording import

To ensure Simplero receives start/end signals (and imports the recording):

1. Log in to the Zoom account under which the event was created.

2. Start the event:

   • inside Zoom, or
     
     

   • inside Simplero, or
     
     

   • by clicking the event’s Zoom URL

After the event ends:

• Zoom notifies Simplero that the event ended

• Simplero imports the recording into your Media Library and your selected lesson

• The event card will show a link to where the recording was added

• Conversations recorded via chat will also be added to the lesson content.

Troubleshooting

• My Zoom events aren’t showing in Simplero

  • Confirm the Zoom integration is connected, then check Events → Zoom again.

  • Make sure the Zoom URL is not the location of the Zoom call, but the URL on the Zoom admin side

• I can’t change recurring dates/times in Simplero

  • Expected — change recurrence/date/time in Zoom.

• Recording didn’t import

  • Check that Cloud recording is enabled and that there is enough storage on cloud for the recording

  • Recording is ≥ 5 minutes, and the meeting was started from the correct Zoom account.

  • The Zoom account is at least a Pro and not a Basic account

  • The meeting itself is being started from the specific event/meeting on the account it was created on.

    • Typically, via Zoom or Simplero’s event view is best.
    • If it's not started via the event, it will not import
  • Ensure you have permissions to share the recording with 3rd parties via Zoom account settings as well
  • Set to import into a course before the event starts
• Attendees aren’t syncing

  • If you used a Basic Event with a pasted link, syncing won’t happen—use the Zoom integration instead.

You’re Done When…

• Your Zoom event appears in Simplero under Events → Zoom
  
  
  

• (If enabled) The recording appears in your Media Library and in the lesson you selected after the event ends