Media Library

Restricting Downloads of my Media Files

At the End of This Lesson

You will know how to prevent customers from downloading files, videos, or other content in Simplero.

In this guide

There are a few ways in which you can remove download access for content that is given to a product. 

Restrict Downloads Per Product

Use this option when you want to stop downloads for one particular product.

  1. Go to Sales -> Products

  2. Select a product

  3. Go to Settings -> Content

  4. Turn on "Remove download links"

  5. Save changes

Limit Downloads Across Your Entire Simplero Account

Use this option to control how many times customers can download files and how long download links remain active.

  1. Go to Settings -> Product
  2. Scroll to the Download limits section.
  3. Enter:
    • The maximum number of downloads allowed per file.
    • The number of days each download link should remain active.
  4. Click Save changes.

Restrict Downloads On A Site

Prevent downloads of media files site-wide. 

  1. Go to Content -> Sites
  2. Choose your site
  3. Go to the Configure tab
  4. Turn on "Remove download links and transcript copy button from videos, audios, and PDFs"
     

Restrict Downloads Per Course

Prevent downloads of media files site-wide. 

  1. Go to Content -> Courses
  2. Choose your course
  3. Go to the Settings
  4. Turn on "Remove download links and transcript copy button from videos, audios, and PDFs"
     

Allow Specific Media Downloads While Blocking Others

Use this option when you want some files to be downloadable (such as PDFs, audio files, or videos) while keeping other media protected. You can:

  • A. Allow all downloads except some OR 
  • B. Prevent all downloads except some

For any of the options above:

  1. [B option only] - Follow the instructions above to restrict the media per site or course
  2. Go to Content -> Courses
  3. Open the course and lesson that contains the media item that you want to be different
  4. Add that media item as Additional content
  5. Turn on the Embed toggle for that item.
  6. Choose one of these options:
    • Inherit (uses the site-wide setting)
    • Show (allow downloads)
    • Hide (prevent downloads)
  7. Repeat this for any media item that should have different download permissions from the site default.

To learn more about protecting your files, check out this guide.