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GoDaddy Domain

Using your own domain as the main domain for your Simplero account

To configure your own domain to be the main domain for your Simplero account when using GoDaddy, you first have to decide whether you want to use a subdomain of your own domain (e.g. shop.mydomain.com) or the main domain (www.mydomain.com). Then, follow these steps:

  1. Select Settings from your Simplero Dashboard
  2. Select the Change your URL tab
  3. Assuming you have created a CNAME record pointing to yourname.simplero.com for your desired domain name when you setup your DNS for your custom domain. (How to Set up DNS for Your Custom Domain)
  4. Make a note of the domain that the CNAME record is to be pointing to (don't worry, we'll deal with the conglomeration of abbreviations soon!)
  5. In the Custom domains section
    • Click the white +Add domain button
    • Type www.mydomain.com if you want to use the main domain for your Simplero site, or shop.mydomain.com if you want to use a subdomain
    • Replace the "shop" and "mydomain.com" parts to fit your domain.
    • However, note that if you're using the main domain, you must start the domain name with www 
    • Click the blue Save changes
  6. You should now see an error telling you the domain isn't correctly set up.
  7. Log in to your GoDaddy account
    • Navigate to your list of domains
    • Find the domain you want to configure
    • Click the three dots to the far right and click Manage DNS from the drop-down:
      godaddy-dns-domain-list.jpg
    • Check the list of records to see if it contains any record with the name www if you're setting up the domain as the main domain, or shop (or whatever your choice of subdomain is) if you're setting up the domain as a subdomain
    • If a record already exists, the easiest thing to do is to delete this.
      • Do this by clicking the pencil icon and then the trash icon
      • Add the CNAME record by scrolling to the bottom of the list of records
      • Click the "Add" button and fill in the following:

        Type: CNAME
        Host: www (or shop or whatever your subdomain is if you're using a subdomain, as per the instructions above)
        Points to: yourname.simplero.com (the note we took in step 5)
        TTL: 1 hour

      • If done correctly, it will look something like this:
        godaddy-add-cname.jpg

      • Click Save to add the record
    • Only if you're using the domain as the main domain 

        • Scroll down past the list of DNS records to where there is a box on the right-hand side with the headline Forwarding

        • Under Domain, click add or edit forwarding and fill in following:

          Choice between http:// and https://: you can pick https:// if you want to, we support that
          Address: www.yourdomain.com
          Forward type: Permanent (301)
          Settings: Forward only
          Update my nameservers and DNS settings to support this change: yes

      • If done correctly, it will look something like this:
        godaddy-forwarding.jpg

      • Click Save, and you should be all done.

  8. Go back to your Simplero account and check the status of your custom domain under Settings > Change your URL. Note that it might take up to 24 hours for your domain to become active, depending on your previous settings.

 

That's it. Your Simplero account is now on your own domain

Last updated 23 Mar 2023.
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