Archived Contacts

Accessing Archived Contacts

You can access your archived contacts from the top right corner of your contacts page:

Archived Contacts  

In your contacts, you’re able to archive your contacts as well as unarchive them. In the top right corner, there is an option to archive all of your unengaged contacts:

You can mark a contact archived/unarchived using the "Select action" dropdown on the contacts list until the ‘list hygiene’ option OR by by searching directly:

You can also do so directly inside of the contact record via the menu in the … icon in the top right corner in the contact record:

When contact is archived/unarchived, we record activities for those actions and anything that has been paused as a result of this action:

When a contact is archived, Simplero will pause any flows and suspend all subscriptions. List Subscriptions and automation flows will resume when unarchived. This will also show on the contact record:

Notes:

• You can't archive contacts that have either logged into a site in the last 30 days or have active purchases.

• Archived contacts are not included in the number of contacts we bill you for.

• As such, you can't email archived contacts (only system emails can be sent to an archived contact).

• Archived contacts will automatically unarchive if:

  • they subscribe to one of your lists

  • purchase one of your products

  • register to an event