You can edit a price at any time. However, editing the price point will not affect the people who have already purchased at a price and currently owe you money.
On an installment plan this means a change to the price will not affect any customers currently scheduled installment invoices. However, if you change to the price to have fewer or more installments it will change the invoice tracking number on those scheduled installments. Example if the purchased at 5 installments of $10 and you change it to 2 of $25. They will still have 5 installments of $10 but instead of saying invoice 4 of 5 it would now say invoice 4 of 2.
On a subscription anyone who has already purchased will change to the new price when their renewal comes due.
One exception to both cases occurs when a purchase is in processing via an e-check from PayPal or one of the manual payment processors. In this case the payment is not logged in Simplero until it is complete and the purchase invoice shows as pending; in which case if you make a change to the price, this change will be reflected on the pending invoice.
To edit the price:
1. Locate the product
2. Go to the pricing tab
3. Locate the price you want to edit
4. Select the red edit button to the right of the price
5. Make your changes
Don't want to affect current customers?
Do you want to change the price options on your product, but want to grandfather in subscription customers at their current rate, or don't want invoice #s to change on an installment plan? If so then you will want to disable the current price, and create a new one either from scratch or by duplicating it.
Disable/Enable a price
To disable a price...
1. Product --> Pricing sub tab
2. Locate the price you want to disable
3. Select the disable button the right of that.
This will turn the price off so it is no longer available for purchase on the order form but is still visable to you if you on the admin screen if you change your mind.
To Enable the price...
Follow the same steps as above only this time the screen will read enable instead of disable.
Setting a price Expiration
If you want your price to only be available for a limited time and want Simplero to automatically disable it. Check out this guide for Campaign price.
Special Note about paypal
If you are using Paypal as your payment processor and a customer has made a purchase via e-check Simplero will not see the purchase until the payment clears (aprox. 7 business days).
If this happens and you change the price during the check processing window the customer will either end up with a balance due (if you increase the price) or a credit to their account (if you decrease the price).