Sites

In this video, we will explain how to start setting up your Site. As the page builder is the same as the Marketing website, you can check out how to build pages in the following videos on that module to learn more about the page builder: Building Your Page Structure (In Page Builder 2.0) Creating Elements (In Page Builder 2.0) Using Style Guides (In Page Builder 2.0) There is also a whole Site module on our help guides that will show you how to build your site step by step. I would take a close look at our Site Pages guide within that module. If you want to see an example of how a Site looks from a customer’s perspective, you can join our Community site here.

If you would like to create a community (or many) on your site, there are different ways that Simplero can help. You can create forums and interact with your members via comments or emoji reactions. You'll be able to organize your members based on the group they belong to and have multiple forums under the same site with wider access permissions and broadcast configuration. You can also create excitement using engagement badges, and configure your notifications. If you would like to know more, have a look at our How-To Guides: Community Experience Overview Site Forum Site Groups How To Use Engagement Badges

Simplero offers the ability to quickly and easily add a blog to your website. You can author blog posts from scratch or import your blog from other platforms (WordPress, Squarespace, etc). You can learn more about how to migrate your blog in this manual.  We have also built a course of End User Guides that you can share with your members so they know how to edit their profile, find their content, and much more!

Sites are built on the same platform as your Simplero site. So they'll be brand-consistent, modern, and beautiful. They even use the same page editor as your main site. Sites feature a Blog, a Forum, a Member Directory, and Engagement Badges. Sites also feature Courses with a structured curriculum and support for quizzes as part of the lesson plan. Creating a Site Select Content from your Simplero Dashboard: In the Sites tab, click the + Create new Site button in the upper right corner: Enter the site name, and pick the type of site. This will set up some of the Community features for you. The functionality you get access to is the same in all three types so don't worry if you are not too sure which one it falls into or if you are creating a hybrid :) Just pick one of them and you can review the configuration later. Press + Create site: Once your site is created, you will be able to click on the Pages tab and Create a new page on the top right corner: Site Configure Settings Navigate to the Configure tab: There are some settings specific to the site that you might want to know a bit more in-depth before launching your new site: Using a Custom Domain If you own a domain and would like to link it to your site, click on +Add domain: NOTE! If you haven't set up your domain on your Account Settings, you might need to do so following the instructions on our guide on utilising a custom domain. After logout page Closed Sites (see Site URL section below) would only allow access to contacts via log-in. This also means they will be able to log out using the profile dropdown on the top right corner of your Site. By default, we will redirect the end-user to your Main Site, unless you add a URL on the "Redirect after logout" Advanced settings :)   Access to Your Site You can make your site publicly available (Open) or control access (Private, and Join): For Join (for free), you can also include a custom message on the Join page. Which looks something like... 2. For Private sites, you can customise a message on the login screen under the Site URL section: Member Directory Scroll down to the Community features section: If you disable the Member directory, your contacts won't be able to tag other members on any comments on this site. When enabled, you will be able to add it to your Site via Layouts & Navigation (here’s our guide on how to do this): And this is how it will look like on your Site when it goes live: You can default new members privacy settings to be hidden on this site member directory on the Advanced Settings below: Adding Sign-up Forms Using this section, you can add a sign-up form to a page within your Site. Simply select the + Add signup form button, and you can choose any of the sign-up forms you have created within your Simplero account: Member fields Like "What brings you here?" or "What's your job title?" — and members fill them in when they join. Admins can view and edit responses from the member admin panel, and members can update their own answers from their profile page. Email Settings Meta Data Allow showing SEO data when sharing a closed site URL in Facebook by checking the box at the bottom of this section: Once it’s been enabled, navigate to Site >> Pages >> SEO to add the Meta Title, Meta Description and Social Sharing Image for each page when sharing the closed URL on Facebook: You can also go to the Settings for a specific page from Site >> Pages >> Settings icon to add this information individually under the Search engines and social section: Launch your Site Once you are ready to Launch your new Site, click on "Launch site now" from any of the tabs. Connecting a Site to a Product or a List Select Sales from your Simplero Dashboard. In the Products tab, select the Product you want them to purchase to get access to the Site. Go to the Content tab: In the Sites, Courses, Groups section, search and select the Site that you want to grant access to via the product: Scroll down to the bottom of the page and click the Save changes button. Our team built a Demo Site to give you a better idea of how it looks like as an end-user :) Click here for access to our demo site  Cloning Page to Another a Site Want to copy your site pages onto a new site? Head to Site >> Pages Select the pages you want to copy and choose Select action: Clone to another site: Choose + Create new site to create the new site and copy this page to it: Or clone them to another existing site by selecting it from the dropdown instead: If you get stuck while building your amazing new site, contact Simplero support. We're here to help! 

Transform your membership site into a Community hub with the new Community experience. Community Experience Simplero's community experience was launched in 2024. Below is an overview of the differences with the legacy experience: Design upgrades: Courses Member directory Forum Groups New features: Shopping Cart Notifications Light and Dark Themes History Calendar page Feed Courses Page Leaderboards Playlists AI-enhanced search Layout & Navigation Style Guides (Replacing themes in the old experience) Notifications How do I try it? Check it out how it looks like (only you as an admin) on in your Site clicking on the button: Try out the new experience! You like it? Turn it On for your members too! Navigate to the Site Configure tab and Turn off the toggle: Use the legacy Site experience Design upgrades Product Catalog and Sales pages The new catalog allows you to change the currency, pick from available prices, add to cart… Also the Sales page has a new beautiful design where you’ll also be able to add it to your cart. Courses Enjoy the beautiful new design of your courses overview. As well as a more focused lesson design.  Member directory Now featuring members Recently active, Near your location, and Member cards! Forum With a fresh design we have also added little features like ‘Copy link to this post’ or opening comments on a popup. The new experience also supports the Simplero Chat which you can enable on the Site > Configure > Community features section: Groups Easy access to a list of the group members through an elegant second tab. You can search for members, start a chat or access their social media pages. If your business develops in a high privacy environment you can hide the members tab and/or disable mentions at the Group settings page. Your members can also choose to hide their profile from all of the communities they belong to, as well as hiding their location or disabling chat at their user profile global settings Privacy section. We got everyone covered! New features We’ve added some amazing new features that you can’t miss. Shopping Cart Give your customers the option to purchase multiple products in the same order. Notifications The Notifications button at the top right corner shows you new unread comments and posts from the communities you follow. You can also access your notification settings on the dropdown, behind the 3 dots menu. Light and Dark Themes Choose between auto, light, and dark themes clicking on your profile dropdown. History We list video lessons you have watched sorted by most recent. Easy to navigate back to where you left it off! Calendar page You are now able to link your events to one or multiple sites which will automatically list them on the Community calendar pages they belong to. The calendar page has a list view and a calendar view. It also has the option to add to your Google calendar and copy your calendar feed URL. Check it out on our help site: Feed We now show where you left it off on your courses, upcoming events, and forum newest activity. You can access it as /feed on sites, as well as set it as the default homepage for your sites. Courses page You can now add a courses page where we will show a quick overview of all the courses that your members have access to as well as a "pick up where you left off" section: Leaderboards Grant points to your members when engaging with the community, that they can redeem when purchasing products or getting access to additional content from you. Go to your community Configure tab and scroll down to Community features: Pick from your points types or create one on the fly. When you select an engagement point type, we will grant 1 point for each reaction and comment your members get. Your can add a leadersboard page to your community layout so that members can see theirs and others engagement scores: Go check it out on the Simplero Community. Playlists You and your members can now add lessons to your playlists to watch them later and share them with the rest of the Site members. Learn how to configure them in this guide. AI-enhanced search Turn it on in the Site > Configure > Community features section: When your members search on the site, they will be prompted with the AI chatbot to respond to their questions and provide relevant resources. When making changes to your site content, the AI bot's knowledge database will update after a few minutes. Layout & Navigation You can now easily control how your navigation and footer look with the improved layouts feature!  Check it out in this guide Style Guides Style Guides control how your site pages look. Or at least what the default colors and style settings should be. They replace the old themes in the legacy experience. Check out how they work on this guide Notifications Powerful control of your notifications settings, where you can now choose how (Email, Mobile app, Website) and for what specifically. We will be adding new features in the future, stay tuned!

Navigate to the Content >> Sites >> Configure tab to edit the following settings: Name and title Site URL Graphics Feed Page Custom Domain Community features Notification settings Signup forms Social media links Meta data Triggers Advanced settings (Not Found Page, etc) Click on a setting above to jump down to that particular section in this guide 🥂 Name and title In this section, you will be able to edit the Name and title of how your website site appears in the Configure tab. You will also be able to select which page on your website is the Home page.  Site title - this will how in the browser tabs and title bar. If you don’t add a logo to your Site Theme, we will show the Site Title in the top right-hand corner of your website. Click here to learn how to add your logo. Home page - the Home Page of your site will be decided by the first item in your navigation on your site:. Example: Internal name - only you can see this name within your Simplero admin interface. You can keep it the same as the Website title or enter a new name. Labels - add any labels here if you'd like, or create a new label by typing the name directly. Site URL This is the web address that your site will be available at. You can hide the site from non-admins until you’re ready to launch and choose a landing page to show instead: Graphics The Card Image will appear on your customers’ Account Overview in their profile, where the sites they have access to are listed. We provide the following size recommendation for best results: 700 x 380 pixels The Favicon is the tiny icon that appears next to the page title in the browser tab. We provide the following size recommendation for best results: 48 x 48 pixels The Logo replaces the site title, or appears next to the site title if you have the Show site title even when logo is uploaded toggle is on: You can upload a version of the logo for light mode and dark mode. This means when a user visits the website in light mode, we’ll use the Logo for light mode (and vice versa for the dark mode version). Feed Page Simplero offers a system-generated page called the Feed Page that you can use on your site (it’s optional!) You can use it as a home page, or access it by typing adding /feed to the end of your Site URL. You can add it to your Navigation and Footer links using Layouts. This is where you can add a description that displays at the top of this page: Custom Domain If you’ve purchased a custom domain outside of Simplero and verified it in your Settings >> Change Your URL page, you can point that domain to this site here. If you have no domains verified in your account yet, you can press the white + Add domain button to add one to your Settings: Community Features Everything that has to do with liking or commenting on your Site’s Course lessons, Forum posts and Blog posts! You can also add an email address to notify of any posts or comments requiring moderator approval (based on the settings you configure for that). AI-enhanced search: Allow users to use AI to search inside your site. This will only show your contact information based on the content on that site (including video transcriptions). For now, you can't feed it extra information. This settings also allows members to summarize threads on forums and groups.  (This is only available in Simplero Skyrocket plan) It also allows you, as an administrator, to see what your members are searching for. You can do that on your site menu: Reactions on content: Allows your members to react to posts and comments Member-to-member chat: Allows all members to privately chat with each other. Administrators will always be able to chat to members, even if this setting is turned off.  Auto-collapse long comment threads Show engagement badges: If you are on the Rule The World, Scale or Skyrocket plans and it's the first time you’ve come across Badges, learn more about Engagement badges here! Engagement points type: Choose a points type that allows your members to accumulate points for interactions inside your site. This will allow you to gamify your site using things like: a leaderboard page (you can add that on the site navigation settings), allowing your users to get your products using those points, and motivate them with prizes. Comment security: Allow comments without logging in. This is only for public sites. If your site is closed, this will not allow anyone to see it.  Moderation email: Set up an email to get notified of new posts or comments that need moderator approval. This will depend on your blog and forum settings.  Notification Settings NOTE! It’s best practice to host courses on a closed Site, since it’s much easier to control access to them in this case (instead of your Main Website, which is always public). However if you do host any of your Courses on your Website, participants would become Members of your Website. This is also the case when using the Blog on your Website. In this particular case, members would have the option to receive certain notifications related to the site. Choose the default settings for new members in this section: You can also disallow commenting by replying to email notifications. Signup forms This section lets you add an opt-in form(s) you've created in Simplero to every page of your site all at once. See our guide here for more detailed information on linking your different Simplero opt-in forms to your site. Social profiles (Social media links) This section is where you add all the URLs to your social media sites such as Facebook, Instagram, Pinterest, etc. so people can click on the icons from your Site footer and view your social media: As soon as you add your social media links on the section above, they’ll show up on your Site footer (example below): Meta data We have the Meta Data section where you can place your Meta title and description.  You can also upload an image that’ll be shown when people share content from your website. NOTE! The picture should be at least 200 × 200 for Facebook to accept it. Triggers Add a trigger that fires based on different actions that members take on the site, such as when… A new member joins A member logs in A member uploads a profile photo A member creates a forum post A member is absent/has not logged into the site for a certain amount of time Here’s our guide on Triggers if you need an overview of how they work. Advanced Settings Configure the Advanced settings for your site, such as adding a Support Ticket widget, a Custom 404 not found page, etc. Not Found Page What do you want us to show when a page or content on the Main Site is not available: Simplero's built-in or your own Not Found page 😀 Here’s our guide on how to set up a Custom 404 Not Found page. FAQ SEO consequences of migrating your existing site to Simplero Assuming you moved over the domain name, and use our blog migration tool to migrate your blog posts from your external site (on Wordpress, for example), all of your blog posts will still be served at their original URLs, though we will redirect them to the new URL. As for all the other URLs, those will change. You can set up redirects for those manually, just like you'd need to move them over or recreate them manually in Simplero. How this all affects SEO, we're not experts enough to say. To Learn about your site URL check out our guides here on custom Domains and URLs We also have a free Mastering SEO Webinar Series in our Simplero University (anyone with a Simplero account has free access to the this) with a video on SEO for a Website Migration to Simplero: How to Preserve Rankings & Results 💻 Remove "Powered By Simplero" From the Footer For those on the Rule the World, Scale or Skyrocket plan you can remove the "Powered by Simplero" from the Footer by visiting: Settings >> Logos >> Advanced Settings: If you choose to show Powered by Simplero in your Footers, you can turn them off for specific sites using Layouts. You can also choose to use the Simplero Affiliate ID in place of the logo. Notice something out of date or missing with this guide? Email the support team and we'll get it fixed! 

Once you’ve created your site, it’s time to add your pages to it! In Simplero, there are a whole bunch of pages that you can add. Let’s dive into the options! 🚀 Which Page Should You Pick? Each of these pages has different options and uses. Let's take a closer look at each one: Pages - Allows you to design a page on your Site. Here are some ideas for pages you can build: A simple welcome page with a video at the top, welcoming members to your site and showing them where to get access to what they paid for. It could even include a course catalog so your customers can quickly get to the course they want to access. A sales page to up-sell members to other products that exist within this Site or outside it. NOTE! Here's our guide on how to use our page builder - bookmark and refer back to that as you build out your pages 🤓 Favourites - Course lessons can be saved as favourite by your members. Add a Favourites page they can easily reach to see their favourite content. Blog and Forum - Here is where you would give access to the Blog or Forum that you’ve been working on in the back end of your Site. Groups - You can set up exclusive Forums that only certain members can access, based on what they paid for. Member Directory - Here is where you can let members see each other. Members are anyone who has access to the Site for any reason. External Link - This is a great way to link to an outside Sales page, a Scheduling Link, etc. Basically, anything you can find on the interweb that isn't created on your Site.  Terms and Conditions - This will link to the terms and conditions set up in your Account Settings. Customer Service - This will link to the email address for support that you added in your Account Settings and can exist in the Navigation menu and Footer (wherever you choose to add it). Once you have decided on the page you want to add, below are step by step instructions for managing that page.  NOTE! You must have at least one published, non-hidden page on a Site to serve as the home page.  Otherwise, your members will not be able to access the Site.  You can check out our Demo Site right here! How to Add a Page Select Content from your Simplero Dashboard Choose Sites from the drop down menu Select the Site you want to add pages to Press the Edit layout & navigation button in the top right-hand corner: Press the + button on the left next to Main navigation, and choose the Page you want to add from the popup list. In the screenshot below, I chose to add a regular Page so I can build it out: Once you choose the Page type that you want to add, this will create the Page and add it to the list of items on your Navigation menu on the left. You can then click on the title of the Page to go to that page directly (if you chose to add a blank Page): You can also press the pencil icon next to each menu item to edit the label we display on the Navigation menu for that page: To add a subpage, simply select the + sign beneath the Page you want to be the mother page, choose + Add under this and follow step 6 to add a page and customise the title: To rearrange menu items, just drag and drop the titles. NOTE! Head to this guide for more information on how to use the Layouts feature 💥 Add a Page from a Template From the Site > Pages tab, click on ‘Create a new page’ button on the top right. Pick the template, and give the page a name: Once you’ve finished editing the page, you can add it to the Site navigation heading over to the Layout settings: How to Edit an Existing Page Select Content from your Simplero Dashboard Choose Sites from the dropdown menu Select the Site you want to add pages to Select the Pages tab Click the page name or the Edit icon on the far right: You will be redirected to the Editor screen. Be sure to review our guide on how to edit the sections and elements on the page. In the Sections column on the right side, you can add or delete sections, or move the sections around: Click the pencil icon next to the title in the top left-hand corner to change the page name: Press the three dots in the top right-hand corner and choose Settings from the dropdown menu to update the URL, Search Engines and Social Settings and Publish Status: Make sure to press the Save changes button at the bottom. How to Remove a Page Select Content from your Simplero Dashboard Select Sites from the dropdown menu Select the Site you want to add pages to Select the Pages tab Check the box next to the Page name you want to delete. Now you can delete the page two different ways: Press Select action… choose Delete from the dropdown menu, click OK to confirm: OR press the Trashcan icon and click OK to confirm: How to Limit Who Can View a Page Pages in a site are published in 3 different ways: Published - viewable all the time. Scheduled - they become viewable at a specific point in time. Dripped - only viewable when you give access to it manually or via a trigger/automation. NOTE! This option only appears when the Site is closed to the public and requires a login. A few notes about Dripped Pages: This works great if you want to have a page on a Site that is only viewable by a select group of people. For example: If you have a membership with different levels (Bronze, Silver and Gold) and you only want this page to be visible to the Gold level - set the page to Dripped, and grant access to the Gold purchasers via a trigger or automation. The Dripped option only appears when the Site is closed to the public and requires a login. Social Media Sharing We know you and your customers want to share your website on social media. But sometimes those shares don't look the way you want them to, and Facebook prevents users from editing the share. We know this is to protect against the false representation of the shared site, but for legit companies like you, who want their business represented beautifully, this can make things a little harder. But Simplero makes it easy for you to control what image will be in that share, giving you some say in how your website is represented. All you need to do is follow the steps below: Select Content from your Simplero Dashboard. Choose Sites from the dropdown menu. Head to the Site you want to share. Select the Pages tab. Press the Settings icon next to the page you want to edit: Scroll down to the Search engines and social section. For the Social sharing image, click the Choose file button: Choose the image you want to display. NOTE! The image must be at least 200 x 200 to be accepted by Facebook, but the recommended size for the image is 1200 x 628. Select the blue Save button in the top right-hand corner. To edit multiple pages in a row, or to see which ones have already been updated, you will also find these settings on the very convenient Content >> Sites >> Choose the site >> Pages >> SEO tab: NOTE! If you add the social sharing image and it doesn't appear when you try to share the page on Facebook, run it through the Facebook Sharing Debugger tool and scrape it a few times until the image appears. See below: Website XML To see your sitemap XML, for sending to Google, for example - just add /sitemap.xml to the end of your URL, like this: https://simplero.com/sitemap.xml Favourites Your members can save their favourite lessons across your site courses using the heart icon displayed on the Course Overview: Also on Individual Lessons: Favourite content is saved at the site level and can be reached on the site URL /favorites (simplerosite.com/favorites). Adding a Favourites page to your site will improve your members’ experience as they will have their favourites handy from anywhere on your site: Head to Content >> Sites >>> Choose the Site Press the Edit Layout & Navigation button Select Header & Navigation: Toggle Favourites ON to add it to the Navigation Menu: Blog and Forum Before you add Blog or Forum pages to your Site, you’ll need to enable them first: Press the Forum and Blog tabs: Press Enable the blog or Enable the forum: Press Enable blog and adjust the Title on blog page and Community Features: Press Enable forum and adjust the Forum page title, set the Moderation Settings for Forum Posts/Comments, and add Intro Text: You can always have a look at the Forum and Blog pages (before you add them to your Site header) from the admin page: Member Directory The Member Directory is enabled by default. It allows members to share their profile info and get tagged in posts and comments. If you’d rather disable the member directory, navigate to the Site >> Configure >> Community Features section and detoggle the Member Directory option: If you keep it on, you can choose to hide new member’s profile from the member directory and mentions by default if needed. Members will need to be logged in to access the Members page, where they'll find who’s a member of the site, the date they became members, and their time zone: On each member you'll find their time zone, any engagement badges they've been awarded, and their activity on the site:

If you need to give the customer manual access to a site or page, follow the steps below: Give Manual Access to a Site to a Single Contact (not through a Purchased Product) Go to the customer’s contact record Scroll down to the Sites they have access to box and click the Give manual access to a site link: Select the Site you want to give the customer access to: If you want to give the customer manual access to an additional Dripped Course, Page or Group, locate the site they now have access to and press Manage access: Select any Dripped Courses, Pages or Groups you want to give the customer access to: NOTE! Giving access to a site from the contact record does not send an automatic email unless the site is closed (in which case we will send them the system-generated login email). Remove/Revoke Manual Access to a Site to a Single Contact (Who Received Access Manually) This will remove the contact’s access to the site that was granted manually. If they also purchased a product that gives access, they will continue to have access to the Site through that product (and still receive NOTE! If they also purchased a product that gives access, they will continue to have access to the Site through that product. Go to the customer’s contact record Scroll down to the Sites they have access to box Press the trash can icon: Remove/Revoke Access to a Site to a Single Contact (Who Received Access From a Product) This will remove the contact from the Site, while they remain listed as a customer of the product that originally granted them access to the Site. NOTE! They will still receive broadcasts sent to that product's customers. Select Content from your Simplero Dashboard Select Sites from the dropdown menu Choose the Site Select Members tab Click on the contact's name to open their Site Activity page Select the three dots at the upper right hand corner of the page and select Delete member from the dropdown:    6. Click OK to confirm: Remove/Revoke Access to a Site to a Single Contact (By Cancelling Their Product Purchase) Select Contacts from your Simplero Dashboard Select All Contacts from the dropdown menu Locate and click on the contact name You'll be directed to the contact overview page In the Purchases section, locate and click on the product where they have access to the site You'll be directed to the Purchase page. Click the Cancel button in the Purchase summary section and click OK to confirm cancellation of purchase:   Give Access via a Trigger or Automation Add a Trigger to a product where you want to create a new step in your automation Select Sales from your Simplero Dashboard Select Products from the drop down menu Select the product you wish to give a trigger to access Select the Participants tab At the top of the list once participants have been selected, click the Select action... drop-down menu and select the option to "Give access to a page or a site" Remove Access via a Trigger/Automation You can also set up a trigger or add a step in an automation that removes access to a site or page, should you want to do that.  Follow steps 1-4 above At the top of the list once participants have been selected, click the Select action...drop-down menu and select the option to "Revoke access to a page or a site" Remove Access to a Site for an Entire Product or List NOTE! Doing this means that all existing and future purchasers of the product will not have access to the Site.  Select Sales from your Simplero Dashboard and choose Products from the dropdown menu OR select Contacts from your Simplero Dashboard and choose Lists from the dropdown menu Select the product/list name you want to remove access to Select the Content tab In the Courses and Sites section, uncheck the box next to the Site name: Scroll down and click the Save changes button   Login credentials email As soon as your contact receives access to a site, we will (by default) send them an automatic email with information on how to access their content. If you would like to send their login details in a custom email that you create (such as an Auto-Responder or Automation Email), scroll down to Content settings and check the following box: Let participants of a product set up their Simplero ID and Password If you want the participants of your product set up their own Simplero ID and Password right away instead of receiving auto-generated login information, head to this guide.

The Layout settings control how the navigation and the footer look like. Layout settings You can access the Layout on the top right corner: Or from any of your site 2.0 pages. Simple. From the page editor click on the Layout button on the top right side bar: Configure the visibility of the header, and footer hovering on their name. Also per device: Header settings include options like Top or left placement of the navigation, colour settings on light and dark mode, features you would like to give access to your members to, a CTA option, and whether we should make it sticky or not: Footer section would allow you to edit the colours and which elements it should include: There’s only one more configuration left. Navigation and Footer links They are located on the left sidebar which by default will be presented expanded: You can add pages and other type of links to your navigation, footer or not linked links using the plus icon on their right: Note: Sites are created with the footer hidden by default. By adding a link to the footer via the layouts settings, it will automatically set the footer as visible. Have any questions? Reach out to support! We'd love to help you out!

The forum is an great way to foster community in your Site - but you can still turn it off from the Settings screen. Let’s dive in! To access the forum settings: Select Content from your Simplero Dashboard In the Sites tab, locate and select the site Select the Forum tab Toggle the switch ON to Enable the forum: Select the Settings icon in the top right corner: Complete the Forum settings: Set Permissions for posts and comments Tell people how to use the forum in the Intro text section: Click the Save changes button Adding a Forum Post Select Content from your Simplero Dashboard In the Sites tab, locate and select the Site Select the Forum tab Click the + Add a forum post button located in the top right corner or the middle of the page: Complete all fields and click the Create forum post button to save: Add a Category Select Content from your Simplero Dashboard In the Sites tab, locate and select the site Select the Forum tab Select the Settings icon in the top right corner: Click the + Add forum category button on the right side-bar: Add your category directly in the Forum categories box and press the checkmark to save: NOTE! Members can reorder the comments on a forum post by Newest, Oldest and Top: Newest: Most recent comments will be at the top, in descending order. Oldest: Least recent comments will be at the top, in ascending order. Top: Comments with the most replies will be at the top. If no comments have replies, then the order of the comments will not change.

If you are using one Site to hold multiple courses and products and you'd like each community to be able to exclusively connect with each other, Groups is all you need! Groups are exclusive Forums that you can grant access to for specific groups of people within your Site (ie. purchasers of a product, list subscribers, etc). You can organise your members based on the Group they belong to, have multiple forums under the same Site with wider access permissions and broadcast configuration. How to Create a Group Under a Site? Head over to the Content >> Sites >> Choose the site >> Groups tab: Press the Create a group button: Give it a public and internal name and customise the URL as well as the system default language: Choose one of three ways your members can receive access to the group: Open - Anyone inside the Site can join this group. Private - Anyone inside the Site can ask to join, and must be approved. Secret - Members can only be added by admins via a product, list, trigger, automation, or manually. We’ll talk more about these options under How to Give Access to a Group. Add a Description and Card Image (NOTE! We recommend 800 x 450 pixels in size): Enable/disable the Settings applying to the group forum, like adding a prefix to the subject line when sending emails related to this group: Press the Create group button to save your Group! You'll be able to revisit/edit all these settings from the Group >> Settings icon: How to Give Access to a Group? If Access is Set to Open: All you need to do is link the Group to your site somewhere (in the Navigation menu, on a page, etc) and all members of the site will be able to access it. If Access is Set to Private: You’ll need to add the “Group Index” page to your Top Navigation menu via the Layouts and Navigation editor: Here’s our guide on how to use Layouts. Now when members visit the Group Index page, they can request to join the group via the Discover New Groups tab by pressing Request to join: After that, you (as the Admin) will need to approve their request by heading to Site >> Groups >> Choose the Group >> Requests and pressing the “Approve” icon next to their name: If Access is Set to Secret: There are multiple ways to give access in this case. The most common are listed below: Product Content tab: You'll need to grant access to the Site before you can give your product purchasers access to the group inside it. List Content tab: Navigate to the list content and give access to the Site and group to your subscribers. NOTE! If your purchasers/subscribers do not have a Simplero ID yet, an orange button will show up for you to set them all up in one click! Manually from the Site >> Members tab: Select the member, press Select action… and choose Give access to a group: How to View Access to a Group? Click on the Groups tab within the Site where you created it. Press the title of the Group. Select the three dots in the top right-hand corner and choose Access to group from the dropdown menu: This will display all of the Products, Lists and Individual Contacts that have been granted access to the Group. You can also grant access to a product and/or list from this page:

Blog The Blog is a great way to market to your customers, leads and anyone who should already know about you. Keep up a regular post schedule, and you can build yourself a loyal and engaged audience. Setting up the blog Select the Content from your Simplero Dashboard In the Sites tab, locate and select the site you want to set up a blog Select the Blog tab Click on Settings icon in the top right-hand corner Check the box to Enable the blog on my site and click the Save changes button: This opens up the next section, which allows you to control the availability of commenting on your blog.  Allow/Prohibit Commenting on Your Blog Select Content from your Simplero Dashboard. Choose Sites from the dropdown menu and select the Site. Select the Blog tab. Select the Settings icon in the top right-hand corner: In the Comments on blog posts area, select an option on how you want to allow comments:   Allow Non-Simplero user comments or Login-less comments Is your Site open to the public and you want people to be able to comment on your blog posts without being a Simplero user? It’s easy to set-up: Select Content from your Simplero Dashboard. Choose Sites from the dropdown menu. Select the Configure tab. In the Community Features area, toggle ON the option that reads Allow comments without login under Comment security: NOTE! This option will only appear if your Site is open to the public (via the Site URL section on the Configure page): Click the blue Save changes button Adding a Blog post Select the Content from your Simplero Dashboard In the Sites tab, locate and select the site where you want to add a post Select the Blog tab Click the + Add a blog post button: Complete all the fields: Title, URL, Poster, Categories, Featured Media, Body... In the Publish status section, select the publish/schedule option and choose how you want to allow comments on this blog post in particular: Draft - if you want to place it on hold for publishing at a later date Published - immediately post Schedule - post it at a specific date Press Create blog post. Alternate If you choose to write all your posts in advance and leave them in the Draft publish status you can publish them from the Blog list page by clicking the EYE icon in the far right side of the blog name, next to the trashcan icon: Adding a Blog Category (Facets) Blog Categories are called Facets in Simplero.  To add Facets to your blog post: Go to your Site -> Blog Click on Add Facet next to the blog post name Choose your Facet - Facet value. Note: If you haven't created the Facets for your blog yet, click on Create new Facet Give your facet a name (this would be your “category group”, e.g. Topics) Then add values to that facet - these are your actual categories (e.g. Mindset, Energy, etc.) Your Facets and values can be managed from your settings - Facets. Adding a Blog Poster The person you wish to add as a blog poster must be a member of your Site. Assuming that is the case... Select the Content from your Simplero Dashboard In the Sites tab, locate and select the site where you want to add a blog poster Select the Members tab Locate and click on the member's name to view the member's profile and enable them to post to your blog Click the red Make staff member button located on the right side of the member's profile: This Staff member can now edit and delete posts and comments, as well as post on blogs. Managing Comments The Comments page allows you to quickly view any comments left on your blog posts (and forum posts!) from your public site: In the list, you can see: Commenter - Who posted the comment. Comment - About the comment (hyperlink to take you directly to the blog/comment where it’s viewable on the public site). On - Links the blog post they commented on. Replies - If anyone has replied back to this comment. Reactions - If anyone has reacted to this comment. Status - Whether the comment has been approved or rejected. Attachments Count paper clip icon - The number of attachments added to this comment. "Thumbs up/Thumps down/Send Message/Trashcan icons" - Used to reject or approve comments, reject comments with a message included, or delete altogether. Created - When the comment was made. Updated - The date the comment was last updated. Updated - The amount of time since the comment was last updated. If a comment is a Spam or you want to delete it for another reason simply select the trashcan icon to the right of the comment Customise Your Blog Templates Navigate to the Blog tab on your site, then click on the three dots in the top right-hand corner There, you’ll see two options to edit: Blog index page content - Customise the content for the main Blog page that displays all of your recent blog posts. Blog post template - Customise the template for individual blog posts. Exporting Your Blog You can export your blog using RSS only when your website/site is open. You will find the "Copy RSS feed URL" button on Your site -> blog tab:   Migrating your Website over from Wordpress or another Platform? Check out our Migrating course with instructions on how to bring over your blog. 

There’s no better way for your members to engage with each other than starting a live conversation or reaching out to a group of members to chat about the content, make plans or simply just have real talk. You can enable members to chat amongst themselves in the Site >> Configure >> Community features section: This will add an icon on the navigation menu to access the chat from any page on the site: Click on the Pencil icon, then type in the member/s name/s to start a new conversation or group chat: Click on New group chat to set up a group and choose the users: Then give the group a Name, Description, Image, and press Create: You can view the Chat info by pressing the three dots in the top right-hand corner: Leave Chat Leaving a chat will remove the conversation from your Chat left sidebar. When you leave a chat group, you won’t be able to see any past or future messages or receive notifications of new messages from that group. You can find the option to Leave a chat conversation on the 3 dots menu: NOTE! As an admin, you can access the Chat from the Simplero dashboard header. The chat will always be visible to you within Sites, so you can initiate a conversation with any member at any time. If the Chat toggle is OFF on one of your Sites and any admin starts a conversation with a member, it will shortly make the Chat visible for that member right away. Unread messages are represented with a red bullet on top of the Chat icon: Email Notifications We will send an email notification 5 minutes after receiving a new message on the chat unless: You see the message within 5 minutes. Other messages are added within 60 minutes of the last notification, in which case we won't send a notification for those. Privacy Settings You can disable the chat and screen new chat conversations via Simplero profile page >> Privacy section: You can also control if anyone can message you, Admins or no one: Trigger: Send Simplero Chat Message You can now add a Trigger or Automation step that sends a DM to someone via Simplero chat:

Transform your membership site into a Community hub with the new Community experience. Check an overview of all the new features and upgrades here! Playlists You and your members can now add lessons to your playlists to watch them later and share them with the rest of the Site members. First, add playlists to your Site navigation. Navigate to your Site admin view and click on Edit layout & navigation: Using playlists From the course overview or the lesson view, hover over the lesson to show the Add to Playlist button: By default you will have a Watch later list pre-created for you. You can also create new playlists by clicking on + New playlist. Navigate to the site Playlists page through the navigation, then click on your playlist: You'll find the playlist settings on the right sidebar of the lesson page: You can edit the playlist name hovering on the playlist name: Make it public: it will show for all members on the playlists page. As an admin, you can use this feature to create public Playlists that your members can view! For example, Start here, or Advanced members start here. The options are endless! NOTE: When it comes to making a playlist public…. All members have the ability make their playlists public (not just Admins on the account). When a member makes their playlists public, only the member can edit or delete that playlist (Admins cannot manage members’ playlists). We will be adding new features in the future, stay tuned!

What is SEO? Search engine optimization (SEO) refers to techniques that help your website rank higher in search engine results pages (SERPs), making it more visible to people who are looking for solutions that your brand, product, or service can provide via Google, Yahoo, and Bing.  SEO works by optimizing website pages, conducting keyword research, and earning inbound links (backlinks). Generally, results of SEO can be seen once the webpage has been crawled and indexed by a search engine. Several ways to improve the SEO of your site pages include title tags, keywords, image tags, internal link structure, and inbound links (backlinks). Additionally, search engines look at site structure and design, visitor behavior, and other external, off-site factors to determine how highly ranked your site should be in their SERPs.   Why is SEO important? SEO helps people find information and discover pages on the internet, but is especially important for businesses, as it ensures they’re answering their audience’s biggest questions on search engines, while driving traffic to their products and services.  Keep in mind...Just because you’re ranked high on the first page of Google, doesn’t always measure SEO success. You appear high on search engines, get a ton of traffic, but then your visitors realize your company isn’t what they were looking for. You don’t convert customers from this traffic, and ranking high for this particular keyword is futile. If you rank well on subsequent pages, you may have less traffic, but still have a high clickthrough rate. The amount of traffic to your page is less important than how qualified that traffic is. SEO Best Practices 1. Write high-quality content No matter what niche your website is in, always provide helpful and actionable guidance when you start writing. If you are giving the users the information they want, your content can be as long as you need. However, note that longer articles tend to rank higher in Google. In order to write the best about a specific subject, do your research and check what is already ranking high in Google, for your keywords. You have to find posts that have proven to be successful on social media and also at attracting backlinks. Have a look at the top 10 results and make improvements to the content that already exists. It’s no secret that you want to use your keyword a handful of times on your page. But you may not know that the location of your keyword also makes a difference. Specifically, you want to mention your main keyword at least once at the top of your page. Why does this matter? Google puts more weight on terms that appear at the top of a webpage. 2. Do keyword research Perform keyword research prior to any new writing. The best tool to use is the free Google Keyword Tool. Click on ‘Search for new keyword and ad group ideas’ and enter the main keywords you want to target. You’ll then get a list with keywords suggestions based on what users are searching in Google. Another method to find what people are searching for is to type in Google your main keywords, and check the suggestions based on the most popular searches. Also, if you scroll to the bottom of the Google page, you can see some more search related queries. Focus on keywords that have higher search volume, but don’t neglect long tail keywords, which are search phrases with longer word counts. Their length makes them more specific than searches with fewer words. If optimized right, you can get more traffic from keywords with less search volume. Keep in mind that you must write for your readers, and not for Google’s spiders.  Don’t do keyword stuffing, which is when you insert a large number of keywords into Web content and meta tags in the attempt to artificially increase a page's ranking in search results and drive more traffic to the site. Filling pages with keywords results in a negative user experience, and can harm your site's ranking. Focus on creating useful, information-rich content that uses keywords appropriately and in context. 3. Use unique title and meta descriptions Meta descriptions don’t carry as much value as they used to, but they still have an important role for SEO. Each of your pages should have a unique title and meta description. Make sure all are unique and you don’t have any duplicate ones. Google has stated that you should avoid “duplicate or near-duplicate versions of your content across your site.” This rule applies to every piece of content on your website, including: Title tags Meta description tags Product pages Landing pages Image alt text Category pages 4. Highlight your data with Google Webmaster Tools Go to Google Webmaster Tools and click on ‘Search Appearance’ and then on ‘Data Highlighter’. Click on ‘Start Highlighting’. You will be asked to choose what type of data you want to highlight. If you have a simple content blog, choose articles. If not, choose what is the most appropriate category for your website. Once on the highlighter page, simply click and drag your mouse over your website’s title and choose ‘title’. Do the same for your ratings, author, date published, image and so on. Google will ask you to repeat the process a few times until they will understand the patterns your website is following. Once finished, click ‘done’ and that’s all. When Google will crawl your site again, they will better recognize your data structure. By highlighting your website, you help Google better understand your site’s data. Data highlighter allows you to highlight parts of your website through Google Webmaster Tools, without having to make any code changes. That will help you display ratings, prices, and reviews along with your rich snippet in organic results. Even further, this will increase your chances of getting a Google Knowledge Card or Panel featuring your website.  Google Knowledge Panels are a type of rich results in Google’s search results pages. They can show information about all kinds of things and appear on the right side of your screen in the desktop search results. It shows details on the particular entity you’re searching for. If you want to be found for search terms like your name, brand or business name, a Knowledge Panel is really useful!  If Google decides to show you or your business in this panel, you pretty much dominate the search results on the right side of the screen in desktop search. In mobile, the panel will appear between other results but is pretty dominant as well.  A Knowledge Panel will, therefore, make sure your company or brand will stand out in the search results when people are specifically searching for it. That’ll give you lots and lots of clicks. This does make sense: if people are searching for you or your brand name, they probably want to find your website. So Google’s providing them with the best result. 5. Submit your sitemap to Google Having a sitemap for your website plays a crucial role in SEO. It helps Google easily crawl your pages and index your website. Head over to Google Webmaster tools and from the right side menu, click on Crawl-Sitemaps. There you can submit your sitemap to Google. 6. Avoid having 404 errors on your website Having a few 404 errors will not ruin your rankings completely, but they can lower your user experience, which ultimately can affect your SEO performance.  7. Promote your website through guest blogging The benefits of guest blogging are endless and often underrated. By tapping into already established communities, you can increase your reputation, build high-quality backlinks, get more exposure to your website and much more. 8. Use what works for your competitors If you could get about 50% of the websites that are linking to your competitors, to link to your website, that would mean you can easily outrank them, right? Of course, by having all the top links of all your main competitors, you could easily get an advantage ahead of them. You have to be up to date with all the backlinks they are building or earning, and try to replicate them. For this, you can use an SEO tool, like Monitor Backlinks. After connecting your account with Google Analytics and adding your competitors, you get a list with all the websites that are linking to them. The most useful feature is that it automatically compares your links with your competitor’s and highlights the ones you have in common. 9. Keep track of your backlinks Keeping track of your backlinks is just as important as building them. That’s because SEO relies on the quality of the backlinks your website gets. The more high-quality links you have, the higher you will rank in Google. Building backlinks is not enough. You also have to monitor every link your website is earning. Not knowing who links to you or when links are being removed can cost you a lot of traffic. After all, no one would want to be a victim of negative SEO. 10. Speed up your website Your website loading speed is one of the most important rankings factors in Google. No one likes slow websites, and neither does Google. Studies show that a visitor expects a website to load in no more than 2 seconds. If it takes more than 4 seconds, users usually lose patience, and the chances of clicking the back button are increasing with every second of delay.  To find suggestions to speed up your website, you can use Google PageSpeed Insights tool. Optimizing your images is one of the first things to do if you want to speed up your website. Never use pictures at a higher resolution than the one you need to display on your posts. The slower your website is, the more complicated it will be for Google’s bots to crawl your pages. 11. Use smart URLs for your posts Your URLs should include your main keywords, but make sure you keep them short and friendly. Try to limit the number of characters as much as possible. For example, you can drop adverbs from your URL. Use hyphens instead of underscores and try to maintain a consistency. 12. Remove duplicate content from your website Duplicate content is your website’s worst enemy. Google is very serious about penalizing websites with duplicate content, descriptions or titles. Use tools like Google Webmaster Tools to detect when duplicate content problems occur on your website. 13. Consistently add fresh content Websites with fresh content added on a regular basis are given more authority, and rank higher in the search results. Fresh content tells Google you are maintaining your website. 14. Build a strong internal linking system When writing a new post, always link to previous relevant articles you have written. That will help your users spend more time on your website by visiting other useful articles. A better average time on your website leads to a lower bounce rate and a greater user experience. Make the navigation through your website as smooth as possible. 15. Optimize your images Name Your Images With Descriptive Filenames: Google can’t “see” images (yet). And your image’s filename is one thing that helps them understand the content in your image. Use Image Alt Text: Google has said that they largely rely on alt text to understand images. It takes a few extra seconds to write alt text for each image, but it’s worth it. Just like with your filename, you want to write descriptive alt text that lets search engines know what your image is all about. Here’s our guide on how to edit Alt Text for your images. 16. Don’t just build backlinks to your homepage When building backlinks to your website, you have to make everything look as natural as possible. It’s normal that a website has most of its links to the homepage. However, if the website has nothing but backlinks linking to the main page, it can raise a flag to Google. For this reason, you should also build backlinks to your other pages. Use Keyword-Rich Anchor Text: Google uses your anchor text as a clue to what a page is all about. For example, the anchor text in these links helps Google understand what each page is about. Needless to say, you want to use anchor text that includes your main keyword. Send Authority to Pages That Need It: In general, you want to internally link to pages that don’t have much (if any) link authority. When you do, you’ll send much-needed authority to that low-authority page… which can boost its Google rankings. 17. Track Your Results With The Google Search Console If you don’t have the Google Search Console setup, you’re flying blind with your SEO. The Search Console is like a live dashboard that lets you know how your site is doing in the SERPs. Recommended: Checking these 3 reports on a regular basis. Performance: This data lets you know how many people see and click on your site in Google search. You can also see the exact keywords that people use to find your content… and where you tend to rank. This is all super valuable on its own. But the real value is tracking your impressions and clicks over time. If they’re moving on’ up, it’s clear that these SEO best practices are working. If not, it may be time to try a different approach. Coverage: The coverage report lets you know which pages from your site Google has indexed. It will also let you know if it’s having trouble fully-crawling any of your pages. If you see “errors” and “warnings” here, fix these ASAP. After all, if Google can’t index your page, it won’t rank for anything. Fortunately, Google doesn’t just tell you: “We can’t index this page”. They usually let you know what’s causing the issue. Enhancements: The main thing to pay attention to in this report is “Mobile Usability”. Considering that Google’s index is now mobile-first, you definitely want to make sure that your site is easy to use on mobile devices. Where to find SEO Parameters in Simplero You will find an SEO tab in your Site pages which allows you to customise the Meta data, Description and Social image in one click: How to find your Sitemap in Simplero To find your sitemap, for sending to Google, for example - just add /sitemap.xml to the end of your site URL, like this: https://simplero.com/sitemap.xml H tags in the text editor H tags are HTML heading elements. They indicate the structure of your content inside your site. Using them wisely will help improve your website's SEO and user experience.  While editing your site, click on "Format" to choose the different headers. The image below shows how they translate to H tags for SEO purposes: When adding a text element to your Site, you can choose an H1 or H2 element by selecting a Headline or Subheadline: Or you can choose a text element and then switch to a different header via the Tag section on the editor (when you click on the element to edit it): NOTE! To format these headings, you’ll need to do this via the Style Guide for the site. This guide was written by Herter Rosenthal, a former member of Simplero's Concierge team, in early 2021.  Thank you so much Herter!  If you'd like the most up-to-date help with SEO, please reach out to our trusted partners, Pathfinder SEO, for coaching, assessments, and Simplero-specific guides. 

A Social Sharing Image will display on social networks such as Facebook, Twitter, Instagram, Google+, etc. when you or your customers share the URL to your Simplero Sites and Pages on social media. It’ll also appear as a Meta Image that displays when someone finds your Page on a Search Engine such as Google, etc. For tips on how to add Social Sharing Buttons to your Sites and Pages so customers can share your content, please see this guide. Simplero provides you with several places to use a Social Sharing Image: Landing Pages Site Pages Here’s what you need to do first: Select an image you want to use as your Social Sharing image Configure the image so it has the recommended size We recommend the size for the image is 1200 x 628 pixels and Facebook requires that your image is at least 200 x 200 pixels Upload your image to your Media Library (or save it and upload it later) NOTE! If you don't select an image, the first image on the page will be used if there is one available Now Let's Plug In Your Social Sharing Image! Landing Pages: Select Marketing >> Landing pages and forms from your Simplero Dashboard. Search for the Landing page you want to use": Click the Settings icon to the right of the Landing Page Title: Scroll down to the Search engines and social section. In the Meta image area, click on Choose file to add your image The Choose media file screen will open. Click on the image title from your Media Library that you'd like to display when you share the Page on Social Media and Search Engines (or press Upload to upload the image to your Media Library directly from here): The screen will close automatically and take you back to the Landing Page Settings. You can also customise the Title and Description that will appear when the page is shared on social media or comes up in a search engine. NOTE! If you don’t enter a description, it’ll be automatically generated from the content of the page. And lastly, you can preview how the page will appear on search engines or social media under the Social Sharing Preview section: Site Pages You can customise how your overall site shows up on search engines and social media, as well as each individual page on that site. Here’s how: For the Overall Site: Go to the Site (via Content >> Sites and Choose the Site) Click the Configure tab: Scroll down to the Meta data section. Under Default image, click on Choose file to add your image: The Choose media file screen will open. Click on the image title from your Media Library that you'd like to display when you share the Page on Social Media and Search Engines (or press Upload to upload it to your Media Library directly): The screen will close automatically and take you back to the Site Configure page. You can also allow the Facebook crawler to access meta data of private pages (if your Site is closed): For Individual Pages on the Site: Go to the Site (via Content >> Sites and select the Site). Click the Pages tab and click on SEO: Now you can add a Meta title, Meta description and Social image for each page, all in one spot: Want to Test Your Social Share Images? Try testing your link using one of these sites: https://www.opengraph.xyz/ https://linkpreview.xyz/ Is your social sharing image not displaying correctly on Facebook or LinkedIn?  Follow the steps in this guide to use the debugger tools for Facebook and LinkedIn.

The Drip House One way to understand how dripping works is by using the analogy of a house.  Your site is the house Your course is a room in the house The modules in the course are a closet inside a room The lessons in the modules are a lockable box in the closet When you make something dripped, you are locking the door to that thing.  When you lock the door to something, you have to give someone the key in order for them to access it. They must also have the key to everything that comes before it, in order to access it.  For example, if you give someone a key to a closet (a module in your course), but you haven't given them the key to the room it's in (the course itself), then they still can't access the closet (aka the module).  Or if you give someone the key to the closet and the lockable box, but the door to the house and the room are locked and you don't have the key, then good luck getting to the box!  So make sure that they are being given the "keys" to everything they need, which you give them through either triggers, automations, auto-responses, directly, or by putting it in the "content" of a product. See this guide for how to release access. NOTE! It's unnecessary for you to 'lock the doors' and drip something if it's already locked inside something else that you want people to access at the same time. For example: If you want to release the modules of a course once a week, and want the person to also get access to all of the lessons in that module at the same time, then you would not need to drip the lessons. Set them to published. The 'lock' on the module is protecting the lessons from being accessed so there's no point in dripping them. If you did drip them, then you'd need to give out the individual keys for all of those lesson 'boxes'. You can do that, but it's a lot easier to just make them published. In other words, if you want people to access everything in a site once you give them the key to that site, then set the site to dripped, and everything else within it to published.  If you want people to access everything within a course once you give them access to the course, set the course to dripped, and the modules and lessons inside of it to published. 

In this guide: How to Set your pages/courses to Dripped On a Site Page On a Course Modules And Lessons How to Release Access Using Autoresponses Using Broadcasts Using Automations Using Triggers Using a Segment When you want to give people access to content at different times, dripping in Simplero is the perfect feature to use. With Drip pages, you can create evergreen products and drip-content, where a module is released each week after a purchase, regardless of when customers make the purchase. Drip pages also allow you to use the same site over and over again for different groups/classes going through the same course. For this reason, they're optimized for use with Drip and Automations, which are also designed for content and courses that are used by different people at varying times.  Dripping Content Each page, course, module, or lesson inside a Membership Site can be automatically dripped out over time using the Drip status. What this means is that the page, course, module, or lesson is ready to go, but when a new customer first gets access to your membership site or space, they won't be able to see it. You have to give them access first either through a trigger, automation, or broadcast/email within Simplero. How to Set your pages / courses to dripped On a Membership Site Page Note: Your site has to be closed to be able to drip pages Go to your site and select the Pages tab Select the pages you want to drip Click on Select action Click on Drip On a Course Go to your Content tab and click on Courses Go to your course settings: Scroll down to the Publish state section and click on dripped On a Module and Lesson How To Release Access: Using Auto-Responses Create an auto-response and schedule it for x number of days after a customer subscribes to a list or purchases a product. Make sure you have set up the content of the list or product to give access to the site or course your drip pages, modules or lessons belong to. Navigate to the Auto-Responses tab. Click the + Add auto-response button. Enter the Subject and fill Send When in with the number of days after signup/purchase you want your auto-response sent, and click the Add auto-response button. Complete your auto-response information: Subject - What customers see (this should stand out in an inbox).  Internal name - What admin screen calls the email (only you can see this). Preheader - The first part of your email to grab people's attention in inboxes (this is greyed out). Email body - This is where you type the email that you want to use for the auto-response. Email design template - Choose the email template to use for the auto-response. Triggers - This section is not required for an autoresponder, but it does allow you to have the system perform an automated action when an autoresponder is sent. Check out our guide on triggers for more information about how they work.  Click the Save changes button. At the bottom of the page, below the email body box, you'll have checkboxes next to each page and course content that is set to drip. If you tick those boxes, the auto-response will give access to that content as soon as it is sent.  Note: The list or product needs to be giving access to the site/course through the content in order to use that option To Release Access Using a Broadcast Create a new broadcast. Check out our guide on Dripping a Page in a Broadcast for more information on this.  Be sure to select a list or product that is giving access to this membership site/space. You can't have additional recipients that don't have access to that same membership site/space; if you do, the drip option won't be available. If you haven't given access to a membership site/space yet, go to the List or Product, then go to Content, under Courses & Sites check the box next to the membership site you want to give access to. Select the broadcast recipients: participants on a product or subscribers of the list edit the content. You'll now see a set of checkboxes under the content editor that you can check to release course modules and lessons on the membership site/space. Check the page you want to drip. This will place a link in your email with the page title. You can use that link in the broadcast, edit the text, or delete it. As long as the box next to the page is checked, the recipients will still get access. Finish adding copy and send the email as you normally would.  As soon as the email goes out, whether as an auto-response or broadcast, the recipients will be able to view the pages you selected. To override the pages that a contact has access to, find their contact page using the global search field in the top right corner of your account. Then find the membership site/space in question, and you should see a link that says "Manage access." Click that, and you can choose which drip pages the contact gets access to. To Release Access Using Automations You can also release content using automations.  Create an automation: Select Marketing from your Simplero Dashboard and choose Automations from the dropdown menu. Click the Create new automation button in the upper right corner. Give your new automation a name and click OK to save. Click the + Add a step button to add your action step. In your action step, click the drop-down arrow to choose the option "Give access to a site/page/course module or lesson," select the site/page/course module or lesson name and click the Save changes button. Then set up a Trigger on the product or list that starts the automation when someone subscribes to the list or a new participant is activated on the product for the first time. You can do this in two ways: Click on Add a trigger to start this automation at the top of the automation before Step 1. In the Add new trigger pop-up screen, click the drop-down menu to select the option for Participant Activated, first time only, Start Automation, choose Which automation and click the Save changes button. You're all set! After these steps, the automation will be in charge of giving your customers access to the content. NOTE: If you use an automation to release access to a page within the membership site/space, then the automation controls access, not the product. Therefore when you go to the "manage access" link within the client screen in the product, you will not see the page listed as viewable.  To Release Access Using Triggers You can also give access to the drip page or course module/lesson with triggers. To release access using triggers, follow these steps: Select Sales from your Simplero Dashboard and choose Products/Lists from the dropdown menu. Select the product or list you want to add the trigger to. Click on the Content tab. Scroll down to the Triggers section and click the + Add trigger button. In the Add new trigger pop-up screen, click the drop-down menu to select the option for Participant: Activated, first time only, Give access to a page, choose Which page, and click the Save changes button.   To Release Access Through a Segment You can also give access to a page to people across more than one product or list and without sending an email. Here's how:  Select Contacts from your Simplero Dashboard. Choose the Segments tab from the dropdown menu. Click the Create a segment button located in the upper right corner. In the Include section, click the + Add include... button and choose all the products or lists of contacts you want to give page access to (for example, a list, broadcast, product, auto-response, automation, etc.). Then click the Add Member Group button, and this will start populating all the contacts for that segment. Now perform the action for your segment by selecting the Perform action... button from the top action menu. In the Perform an action pop-up screen, click the drop-down menu to select the option Give access to a site/page, choose Which site, and click the Go do it! button. If you get stuck or have any questions about the steps in this guide, contact Simplero Support. We'd love to help you! 

A sample site is a great freebie to give away as an opt-in gift or during a sales funnel. With a site, you can give both your paying and free customers access, and restrict certain courses so only members can view the content.  Site setup is easy, and we're here to show you how to get yours up and running.  To get started, you'll either need to create a new site or edit settings in an existing site. In this guide, we'll walk you through the steps from square one.  Create a Site and Give Access to Free and Paid Customers Create a new Site under Content in your Simplero Dashboard. Design your home page. Everyone will need access to this page, so make sure it works for both free and paid members. Publish the home page and launch the site. Add any additional pages you want both free and paid members to have access to and publish them. Create any courses you want both free and paid members to have access to and set them to Published. Connect your list(s) and product(s) to the site. To do this, go to the Content tab within each list and product and check the box next to the Site you want to grant access to: Don't stop here. If you do, both free and paid members have access to all the same things. So now you need to add some exclusive content for paid vs. free members. Add Exclusive Paid and Free Courses Go back to your Site and add a new course.  At the Access section of the Course Settings, choose the option Dripped: Navigate back to your Product’s Content tab and check the box next to the PAID course you want to give access to: Repeat step 3, but navigate to your List’s Content tab instead and check the box next to the FREE course you want to give access to. Repeat steps 3 and 4 for each paid and free course you want on your site. As you set up each of these courses, we recommend you turn on the Preview Settings as an easy way to up-sell your paid products to your free members. Adding Exclusive Paid or Free Content Via Pages If you want to add any pages to your site that are exclusively for paid members or free members, you'll need to set those pages to be Dripped. To do that, follow the steps below: Go to your Site and select the Pages tab Choose the pages you want to drip and press Select action… Choose Drip… from the dropdown menu: Then add a trigger, set up an auto-responder, or create an automation to give page access to the desired list or product. You can learn more about dripping pages here.  You're all set - now you have free and paid members accessing the same site. Happy selling! If you have any questions or get stuck, contact Simplero support. We'd love to help you!

Anchor links let you link to a particular part or item on a page from the click of a button or link on that same page. Here’s How to Add One to Your Landing/Site Pages Add Anchor Link to a Button: Buttons can jump to a Section or Element. Here’s how… Jump to a Section: Head to Marketing >> Landing Pages or Content >> Sites >> Choose the Site >> Pages Click on the page you want to add the anchor link to Add a button to the page Press Action and choose Scroll to section Under Section, choose the section on the page you want to jump to when clicking the button: Jump to an Element: Follow steps 1-3 above Press Action and choose Go To Under Link, press Type or Select a Link and choose On Page Items from the dropdown: Then choose the element on the page that you want the link to jump to: Add Anchor Link to Hyperlinked Text: Follow steps 1 and 2 above Add text to the page using an Element Highlight the text you want to hyperlink and press the link icon: Under URL, press Type or Select a Link and choose On Page Items from the dropdown: Then choose the element on the page that you want the link to jump to: Press Insert to save the hyperlink Now the Button or Link will jump down to the section you anchored it to! NOTE! You can rename the sections and elements on your page to make it easier to find the one you’re looking for. Just press the pencil icon next to the name of the Section on the list of Sections: Or you can click on the title of the Section or Element and press the pencil icon next to the title: You can also rename Rows and Columns, but you can’t anchor link to them. Link to an Anchored Section on a Different Page Follow the steps above to add an Anchor Link View your page in a new tab from the front-end Click on the button or text that jumps to the section you anchor linked: This will jump down to the anchor linked section. Now copy the URL of the page (it should have a # with a string of letters and numbers after it): Now head to the other page where you want to link to the anchored section and paste this link into the URL section of the button or hyperlink on that page: This will jump to the anchored section on the other page. Happy anchor linking! 🎉

How fast your web pages and funnels load makes a big difference for both your user experience and your conversion rates. In fact, Google and other ad platforms penalize you for running ads to pages that load in longer than 3 seconds. This would make your ads cost more and reach fewer people. One of the biggest factors in how fast your pages load is your image size and caching. Simplero automatically converts the images you upload into the gold-standard WebP format. This reduces image size without losing quality and massively improves page load speed. If for some reason you would like to disable the WebP conversion for a file, you can do that from the right side-bar of the image asset in your media library: NOTE! Sometimes, the WebP version is bigger than the original. In those cases, we won't convert to WebP. We also don’t convert files uploaded to the liquid code of your theme (most people never do this). If you upload a .webp file to your theme, we will choose that one over a file with the same name but a slower-loading format. To automatically improve your page load speed, we also: Resize images depending on their use and the type of device being used Strip out unnecessary meta-data

A '404 Page Error' or 'Not Found Error' is the web page that's displayed when a person tries to go to a page that doesn't exist on a website. Maybe they made a typo when typing the web address, or maybe the page was deleted. When this happens with your Simplero website, we direct them to a default 404 error page. However, you can set your own 404 Page so that you can give your audience a customised 404 experience. Perhaps you'd like the opportunity to ask them to opt-in to your newsletter, browse your product catalog, or showcase your humour or personality 🎉 How to Set Up Your 404 Page  Decide which page on your website you want the 404 page to be. You may want it to be a page of its own that you create for this purpose, or you may just want to redirect them to your homepage or another page on your site.  If you want to redirect them to an existing page (like your home page or product catalog) for your 404, skip to point 3 below.  If you want to create a New Page for your 404, follow the steps in this guide to add a new page to your site. Under Layouts and Navigation for the Site, make sure you hide or delete the page from the Navigation menu if you added it there previously: Add sections to the page and customise as desired. Here’s our video on how to build your page structure, in case you need some guidance here. Publish the page via the blue Publish button in the top right-hand corner of the page editing screen: Once you’ve created your page, head to Sites >> Choose the Site >> Configure. Scroll down to Advanced >> Custom 404 Not Found Page, choose which page on your site you'd like to set as the 404 page and press Save Changes: That's it! Now when a customer tries to visit a page that isn't there, they’ll see your custom 404 page instead.

Included in Simplero plans: Scale and Skyrocket Create excitement and engagement with your members using Badges! You can add a badge that will display next to your site members' names on post comments in the Site Forum, Blog and Courses. They look like this:  Where to Find Badges To find Badges, head to Content >> Sites >> Choose the site. Then press the three grey dots and select Engagement badges from the dropdown menu: There are two types of badges you can assign: System Badges User-Created Badges System Badges System badges will be assigned to users automatically based on the criteria below: 1. Rising Star: A customer who has joined the site within 30 days and makes a post on the forum that has more than five comments by other members. 2. Conversation Starter: A customer who has recently created a post (within two weeks) that has more than five comments by other members. 3. Conversation Booster: A customer who has added a comment recently (within two weeks) that has more than five replies in the thread. 4. Greeter: A customer who has added a comment on a post created by a new member. For example, if a member joins the site and adds a post and another member of the site comments on the post, this badge will be assigned to the commenter. The comment just has to be made within two weeks of the original post.  5. Member Anniversary: This badge is assigned to customers when they reach their membership anniversary and is displayed for 7 days. User-Created Badges To make a user-created badge, click the Create new engagement badge button on the top right corner: Customise the following: Appearance: Emoji, Name and Colour settings. Awarding options: Set when should the badges be given to a contact. What should they get the badge for? Manually - Click here to see how to add badges manually to a contact. Writing forum posts, comments or getting replies as well as when completing x courses or worksheets. How many posts should they have written or how many courses/worksheets they must have completed? When can they get this badge? Any time: Between specific dates: Based on when they joined the site: Revoking options: Set how long you’d like them to keep the badge for. You can also revoke badges manually at any time. NOTE! Both awarding and revoking events run daily at 4 AM EST (unless you award/revoke the badge manually). So don't be surprised if a member just completed a course and didn't get the badge right away 😀 Assign user-created badges manually You can manually assign user-created badges and/or add them via an automation or trigger: Don't forget to enable the Badges feature under Site >> Configure >> Community features for Blog, Course, and Forum badges: That's it! Now you're ready to spice up your Forums, Blog and Courses and engage your members! 🎉

Convert an Existing Landing Page to a Site Page Maybe you want your sales page to exist as a page on your site, but you already created it under Marketing >> Landing Pages and forms and you don’t want to build the whole thing again from scratch. We gotchu covered 🎉 Here are the steps: Head to Marketing >> Landing Pages and forms. Check the box next to the landing page you want to convert. Press Select action… and choose Move to Site from the dropdown: FUN FACT! You can also convert your Site pages to landing pages the same way, via Content >> Sites >> Choose the site >> Pages. Just select your page and choose Turn into a landing page… from the Select action… menu: OR: view your Site page from the front-end (not in editor view), press the S in the top right hand corner, and choose Convert to Landing Page from the dropdown menu: Et voilà! You’re all set 🥂

Social Media icons on your Pages link directly to YOUR social media accounts, so customers can connect with your business on a deeper level outside of Simplero 💥 NOTE! If you’re looking to add Social Sharing buttons that your customers can click to share your Emails on their social media accounts, head over to this guide. Why add Social Media icons to your Sites and Pages They’re another way for you to connect with your current or potential customers. Social media is more interactive than just having a website. They can show how you communicate and engage with your customers. Customers don't just want to visit your website to know who you are and what you offer — they may also go to your Facebook page, Twitter, Instagram, YouTube, etc. to find out your relationships or interactions with the community. Simplero offers several places to add your Social Media Icons: Site Default Footer Site and Landing Page Custom Footer To use Social Media Icons as part of your Site(s) Footers, you must enter all your social network URLs in the Social profiles section under your Site configuration. Here’s how… How to Add Social Media Icons to your Site Default Footer This is where you’ll enter your Social profiles for Facebook, Google+, Instagram, etc. Once you've entered all or some of your social media information, you’ll see the icons on the bottom Default footer of your website (wherever you’re using it). Head to your Site (Marketing >> Main Website or Content >> Sites and select the Site). Select the Configure tab. Scroll down to the Social profiles section and enter the links to your various social media: Facebook Profile Instagram Youtube LinkedIn TikTok X/Twitter Pinterest Snapchat Vimeo Scroll to the bottom and click the Save changes button. Now head to Layouts & Navigation via the white button in the top right-hand corner: Make sure to toggle ON the Site Social Links section: Now your Social icons will now appear on the Default footer of this site! 🎉 How to Add Social Media Icons to your Site/Landing Page Custom Footer: When you create your landing page, it does not come with a Default Footer. Instead of using the Default Footer, you can create a Custom Footer using one of our Footer Section Templates - this is available for Landing Pages AND Sites. This section allows you to add your social media icons, custom links and custom text directly on the footer! Here’s how: On your page, press + Add new section: Choose the Footer Template on the left side of the popup, then press the Template on the bottom to add it to the page: This Footer Template comes with custom images for Instagram, Facebook and X/Twitter - you can remove those icons (by removing the Image Elements), or edit them and add your own: If you need social media icons to add, you can find some of them here: https://fontawesome.com/icons Now click on each social media icon image and toggle on the Link option. This will allow you to paste the link to your social media account for that platform to be the link for that icon: NOTE! If you added the Custom Footer to your Site, follow these instructions to turn off the Default Footer (so you don’t have two footers at the bottom of your page): Head to the Site (Content >> Sites >> Choose the site) Press the Edit Layout & Navigation button Hover over Footer on the right side of the popup, and press the eyeball icon with a slash through it to hide it: Et voilà!

Want to add those snazzy Pin-It buttons to your images in Simplero so that your audience can save them to their Pinterest boards? Well, now you can, and it's super easy!  Here's How to Add the Pinterest Save Button:  Head to this page on Pinterest.  Click on the "Save Button" link: This will walk you through how to set up the Script code. Once you do, it will look like this: <script type="text/javascript" src="//assets.pinterest.com/js/pinit.js" data-pin-hover="true"></script> Copy that code to your clipboard and head over to Simplero. If you only want the buttons on your Site and Blog: Head to Content >> Sites >> Choose the Site >> Configure and paste the Script Code under Advanced Settings >> Add custom tracking code >> Body section at the bottom. Click the blue Save Changes button: The Pin-It button will now appear on the images on your Site and Blog, like this: If you want the buttons to appear on all the images on your account: Head to Settings >> Tracking and paste the Script Code under Global Tracking code >> Custom tracking HTML code for BODY section of all pages. Click the blue Save Changes button. The Pin-It button will now appear on all the images on your account, the same way as above. That's a wrap - now your images are officially Pinn-able!

Can a Site be connected to more than one product? Yes, a Site can be linked to as many products as you like. Just select the Site from the Content page on any product you want to be connected to the site. Here's how... Select Sales from your Simplero Dashboard Select Products from the dropdown menu Select the product you want to add to a membership site Select the Content tab Check the box next to the site(s) you want to connect to the product under Courses & Sites: Scroll down to the bottom and click the Save changes button Repeat these same steps for the other products you want to be attached to this Site Set Different Pages to be Viewable by Different Products You can set the different pages to be viewable by different products by setting the pages to be Dripped and then release access to those specific products. NOTE! Your Site will need at least one page that is published and not hidden, to serve as the home page of your site.  Otherwise, your members will not be able to access the site.   Here's how to release Dripped pages to a specific product... Select Content from your Simplero Dashboard and select Sites from the dropdown Select the Site with the page you want to drip Select the Pages tab Click on box next to the Page name, press Select action… and choose Drip… from the dropdown: Go to the product you want to drip access to the page for (Sales >> Products >> Choose the product) Select Content Press + Add Trigger under the Trigger section: Choose the event Participant Activated, select Give access to a page and choose the page: Press the Create trigger button Click the Save changes button (don’t forget this step too, or it won’t save the trigger!) One Site for multiple courses (or classes) If you have one Site for multiple classes and you want people’s comments to only be viewable by that particular class, this is possible! To do this, just make sure each course (or class) is set to Dripped. Then you can give access to it via the Product they need to pay to see it. Now if people who bought other courses (and not this one) log into the same Site, they won’t see the comments on this course (because they didn’t pay for this one). Repeat for all your courses, and you’ll be good to go!

Site Redirects Redirects are a fun feature in Simplero that let you make a pretty or shortened link that lives on your member site domain and directs your followers to anywhere in internet land when they press that link. Think about Bit.ly but with your Simplero Domain! NOTE! We DO NOT redirect from an existing page or site to another existing page or site - we redirect from a made-up URL to an actual URL page. Let me show you how: Select Content >> Sites from your Simplero Dashboard" and choose the Site. Select the three grey dots and choose Redirects from the dropdown: Click the blue Add a redirect button located in the upper right corner: NOTE! You’re limited to 15 characters. A pop-up window will appear with two boxes: Box 1: Path on your site - In this box, you’ll enter the path or extension that you want to appear at the end of your Simplero domain. For example, if your Simplero domain is demo.simplero.com and you type Hello in this box, then the link you're going to be giving people is demo.simplero.com/hello Box 2: Redirect to this URL - In this box you will copy and paste the URL of the actual page you want them to go to. This could be a landing page you created in Simplero, an order form link, or anywhere else. The options really are endless. Click the blue Save button and you're ready to use the Redirects URL  NOTE! This feature is only available if you have an activated Simplero site. If you don’t have an activated Simplero site, check out Shortlinks below. Troubleshooting a Redirect that’s not working NOTE! Make sure the URL you are using is not an existing live page. We can only redirect slugs that are not being used already! An example: If Home is currently an existing page on your site (using the slug “home”): ...the first redirect won't work, while the second one will: You’ll see an error notice when creating the Redirect if you try to add a path that’s already being used on an existing site: Shortlinks With Shortlinks, you can make a pretty or shortened link that directs anyone to a page anywhere in Internet land. To create a shortlink: Select Settings form you Simplero Dashboard. Select the Shortlinks tab: Click the blue a shortlink button located in the upper right corner. NOTE! You’re limited to 15 characters. A pop up window will appear with three boxes: Box 1: Shortlink - In this box, you’ll write the path or extension that you want to appear at the end of the shortened domain. For example, if you type Hello in this box then the link you're going to be giving people is simpl.ro/hello Box 2: Redirect to this URL - In this box, you will paste the URL of the actual page you want them to go to. This could be a landing page you created in Simplero, or Maybe an order form link. The options really are endless. Box 3: Labels - Give your shortlink a label so you can organise it in Simplero: Click the blue Save button and you're ready to use your Shortlinks URL. **Shortlinks also allow you to create and share QR codes for your links After saving your link, you’ll see a QR code button on the left side. Click that button and choose how you’d like to download the QR code.

How to Embed Videos on your Site Generally, we recommend using Simplero's media library when adding videos to your site. This makes it possible for us to make the videos fully responsive and usable in different types of content.  BUT if you still want to embed a video, usually from YouTube or Vimeo, there are a couple of things to consider to make sure it’s a good user experience - especially if they’re watching from mobile devices. First, Make sure the video you’re trying to embed comes from an https:// source – if it comes from an http:// source it can't be embedded in a Simplero site. Second, Youtube and Vimeo videos are embedded in what are called "iframes”. This causes potential problems, since the iframe has a fixed width. By default, this width is greater than that of a mobile phone, so it'll break the layout when people visit your site from their mobile devices. So, if you want to keep your pages in your site responsive, you'll need to change the width in the embed code for the video. Here's how to do this for YouTube videos: Make sure that the video is set to Public or Unlisted – videos with private status can't be embedded. To make sure your video is set to Public or Unlisted, follow these steps: Go to your YouTube video manager: Click on your Picture profile from the upper right-hand corner and select My channel: Click the blue Creator Studio button: Find and mark off the video you want to change and click the Action drop-down menu: In the "Privacy" menu, choose your setting: Public/Unlisted: Go back to your video, and get the embed code/link: Click the Share option under the video: In the pop-up screen, select the Embed option: Copy the src bit of your embed code: Go to the Simplero page you want to add the video and paste the following code: <p style="text-align: center;"> <iframe src="https://www.youtube.com/embed/EB8abcdsfdfdsfgreaw" style="width: 100%; max-width: 800px; height: auto; aspect-ratio: 16 / 9; display: block; margin: auto;" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen> </iframe> </p> Replace the src bit of the code with the src link you copied from your video Click Ok to save NOTE! If you’re using a 2.0 builder page, you’ll need to add the code to an HTML element: If done correctly the video will show as seen below in the editor when you save the source code. When seen in the site from a PC, it is rather small, but your participants can then use the full-screen option, and on mobile it allows the rest of the space to resize properly. Embed Videos From Dropbox Here are the steps if you'd like to embed a video from your Dropbox account. Create public Dropbox folder  Upload file in that folder  Create shared link --> https://www.dropbox.com/s/up0ywyf8056gjgx/SundGraviditet_traening_v2.mp4?dl=0  Replace dropbox.com with dl.dropboxusercontent.com and remove dl=0. New link --> https://dl.dropboxusercontent.com/s/up0ywyf8056gjgx/SundGraviditet_traening_v2.mp4  Insert new link in Iframe html:  <iframe width="560" height="315" src="https://dl.dropboxusercontent.com/s/up0ywyf8056gjgx/SundGraviditet_traening_v2.mp4" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> Embed Videos from Vimeo You can embed videos from your Vimeo account. In order to do so, Vimeo requires the URL where the Vimeos will be embedded to allow them to play.  If you are offering the Simplero App, you will also need to add the app URL: https://mobileapp.simplero.com

If you’re having trouble with site notifications, here are all the steps to troubleshoot. Are the Site Settings Correct for New Members? Select Content from your Simplero Dashboard In the Site tab, locate and select Site name Select the Configure tab Scroll down to the Notification Settings section: NOTE! Changing these settings does not affect existing members. Is It ON or OFF in Their Personal Settings? Have your members check their settings by going to their Notifications Settings on the Site and selecting the notifications they desire. To do this, they need to: Press the bell icon in the top right-hand corner Select the gear icon: Here they can adjust their Notification Settings accordingly: If all is good and they’re still not receiving notifications, have them check their Spam folder. Turning Off All Site Notifications for All Members (From the Admin Side) If you need to turn off all site notifications for your members: Go to your Site and choose the Members tab Select the specific members you want to turn off notifications for OR Select all members Press Select action… and choose Unsubscribe from all site notifications from the dropdown NOTE! - You won't be able to revert that option as there is no option to subscribe them to notifications. Your members will need to turn the notifications back on from their end.  In a Space (Deprecated feature) Are the Space settings set to notify? Go to the Configure screen within the Space and scroll down to Community features section Find the section titled "Default notification setting for new members" and make sure the first option is checked so that members get notifications: Have your members click on their profile in the Space In the bottom right below their photo, they can see the email address where notifications are going. By selecting the change button next to it they will be able to check that they have not unsubscribed:

Do you serve an international customer base and want to offer your Site content in more than one language? This guide will show you how. First, we’ll create the site content in different languages. Then we’ll connect the contacts to the correct site.  Let’s get started! Create Your Multi-Language Site When creating your multi-language site, you have two options: Option 1: Create an identical site for each language. So if you are offering your product in English and in Danish you will have 2 sites. Create a Site in your primary language (this could be your Main Website). Create a second Site in the second language. NOTE! This needs to be a Site from Content >> Sites, since we only have one Main Website per account. You can still set this second Site to be open to the public if needed. Option 2: Create one site with both languages.  NOTE! This option will only work if the Sites are both set to be closed to the public. Create a Site. For each page of content, you’ll create one page in each language. So if you’re selling in English and Danish, for example, you’ll have 2 pages for each page of content. One of the pages will be in English and the other in Danish.  Set all the pages to be Dripped Create an automation to release access to the pages based on language. If you have content in English and Danish, you’ll have 2 automations: One will release the English pages either all at once or spaced out, depending on how you release your content. One will release the Danish pages in the same manner.  Create a Product for Each Language/Currency Create your Product as normal Duplicate the Product and change the Currency Connect Your Products to the Content You have two options based on how you created the content: If you went with Option 1 and created two different sites, then you’ll connect each product to the appropriate site - matching currency on the product with language. If you went with Option 2 and housed it all in one site. Then you’ll add a trigger on each product to start the automation that matches currency with language.   What If I Want to Sell Only One Product in a Single Currency and Give Access to the Language the Customer Chooses? You can do this. Here’s how: Create One Product and an Automation for Each Language Create an Automation for each language option. The automation will contain 1 action step which is to add a Tag to the contact. For simplicity, the tag should be the language of choice.  For example: If English is the preferred language, the automation will add a tag "English" to the contact Create your Product  Set up a Welcome Email as an Auto-Responder to ask which language they primarily speak.  Add a link or button for each language they can choose from. Hyperlink each language option to the Autostart link for the corresponding automation in that language from step 1.  Connect the Content You have two options here based on how you created your content to begin with: If you went with Option 1 and your content is housed in 2 different sites: You’ll add a step to each automation that gives access to the site that matches that automation’s language. If you went with Option 2 and your content is housed in the same site: You’ll add steps to each automation that drip out access to the pages on the site for that automation’s language.

Simplero comes with some built-in pages that have special URLs. For example, yourdomain.com/blog is set aside for a blog page that we create for you. In this URL, the "slug” would be: blog To keep things running smoothly, each URL can only be used for one page. So, you won't be able to use these reserved URLs for any other pages on your site. Currently these are the reserved slugs we have so far: events (only when your site uses the New Community Experience) calendar history courses groups feed leaderboards join playlists blog products terms privacy-policy Let us know if you have any questions!

When you enter HTML code into a 2.0 page using the HTML element, we scrub your HTML code pretty hard.  NOTE! If you need help using the 2.0 builder, head to this guide. There are several reasons for this. Security. Allowing unlimited HTML brings a bunch of security risks, known as "cross-site scripting" attacks, or XSS for short. By restricting the HTML, we eliminate that. Content Spam. Spammers have long used links as a way to game Google. We prevent that from working. Because when you copy-paste content from other programs into the wysiwyg editor, it'll usually come with a bunch of markup that you don't want. MS Word is especially awful in this regard, but other software does it too. Fonts, colours, background colours, and other things that you don't want, in addition to just awful and bloated markup that introduces weird problems. By restricting HTML, we manage to remove most of the unwanted markup. You as an admin are allowed more freedom than your end customers. I hope this explains the reasoning.  

NOTE! Split tests only work on Site pages created with our Legacy builder and landing pages created with our 2.0 builder. They will not work for Site 2.0 pages. Included in Simplero plans: Skyrocket Why Split Test? Split tests are a great way to optimize the performance of your landing pages and web pages.  You want your pages to convert viewers to subscribers or purchasers at the highest possible rate.  So you might split test your pages to evaluate which page section Layout, Headline text, or the combination of Colours and Media resources you use results in the best conversion rate.  How to Split Test in Simplero When creating a Split Test, you start by choosing which of your existing pages you want to run the test on.  This is called the Control page.  (Put your science hat on.  We're talking experiment with controls and hypothesis here...) Then, you create one or more copies of that Control page in order to test specific changes (like headline text, or image choice). Those new pages are called the Variants and they will be generated when you set up the Split Test. They are also referred to as 'Challengers'.  Once a Variant is created, you'll get access to the page editor to make the changes. You might want to rename the Variants to keep everything straight. You'll then tell Simplero what percentage of the page traffic to send to which page in the test. This is called the page weight. You send all traffic to the URL of the Control page, tell us what percentage of that traffic to send to the Control and each Variant and and we will do the rest for you in the backend. If your Control is already giving you high conversion rates, you might consider giving it a higher weight, minimising the risk of losing conversions while running the test. You can create Split Tests on web pages and on landing pages.  For the purposes of this guide, we'll use the web page example. It works exactly the same way for landing pages.  Create a Split Test Navigate to your Sites >> Choose the site > Pages or Marketing >> Landing pages & forms and hover over the title of the page you want to start a Split Test on: As soon as you click "Start Split Test" you'll be able to give the test a Name, add Variants (other versions of the page to test) and set the Control and Challengers weights: Editing the Control & Variants You can edit a Split Test while the test is on Setup and Active status. Make changes to the design of the Control and Variants via Edit the internal name of the Control and Variants hovering on their names to then click on  Do you want to make small changes to the Control on a new Variant? >> Duplicate Control You already have an existing page on your site that you'd like to test against this Control? >> + Add Existing Have you worked on the changes on the Variant and want to compare it against a third Variant with tiny little changes? >>  This icon is next to the trashcan on the right side of the variant you want to duplicate. Edit the weights dragging the indicator on the progress bar resource. Editing the Test URL When starting the Split Test, we randomly send traffic to the Control into the different Variants (Challengers) you create on the test.  The URL displayed for these pages can be either the Control's URL or a custom URL. Start the Split Test Before you start the Split Test, check these things: Control page and Variants designs ✔️ Weights to distribute the traffic on each of the Variants ✔️ Set up URL as the Control or set up a custom URL ✔️ If all the above tasks are completed now, then you are ready to start the test! You need some more time to finish up the checklist... Save changes and start later instead. Once you start the test, it will take you to the page with an overview of the test: You'll be able to access the Split Test editor via Site >> Pages or Marketing >> Landing Pages & Forms (click the label next to the page from the split test): Choosing a Winner & End of the Split Test You've had your test running for a while and collected enough conversion rate data, in other words, you know which one is the winner. Click on the active test (green label): Choose the winner by pressing the trophy icon next to the page and then press the blue Choose winner and end test button: From now on, all traffic to the URL will be redirected to the winner Variant. The winner will replace the page on your site completely (including the Page Editor). The Variants/Challengers will disappear. Completed Tests They will show on a grey label next to the page name: You'll now be able to start new split tests on this page if you wish to :) In a completed Split Test you'll find the test result data. If you would like to delete the split test now that it has been completed, you can do so on the delete option by pressing the three dots and selecting Delete in the top right corner:

Redirects are a fun feature in Simplero that let you make a pretty or shortened link that lives on your member site domain and directs your followers to anywhere in internet land when they press that link. NOTE! We DO NOT redirect from an existing page or site to another existing page or site - we redirect from a made-up URL to an actual URL page. Let me show you how: Press Content on your Simplero Dashboard and choose Sites from the dropdown Select the Site  Select the three dots next to the Configure tab and choose Redirects from the dropdown: Click the  Add a redirect button in the upper right corner: The Redirect pop-up screen will appear with two boxes (NOTE: You are limited to 15 characters): Box 1: Path on your site - Write the path or extension that you want to appear at the end of your Simplero domain. For example: If my Simplero domain is demo.simplero.com and I type “hello” in this box, the link I’ll share with people is demo.simplero.com/hello NOTE! This URL cannot be a URL that exists already. We DO NOT redirect from an existing page or site to another existing page or site - we redirect from a made-up URL to an actual URL page. Box 2: Redirect to this URL - Paste the URL of the actual page you want them to go to. This could be a landing page you created in Simplero, a Zoom link, or maybe even an order form link. The options really are endless. Click Save and you're ready to use the URL.

Do you want to personalize the icons for your site navigation? Here is how: Go to your Content -> Sites and click on your site. Or choose Marketing -> Main website Click on Edit layout & navigation:   Click on the icon that you want to modify On the pop-up, click on Browse Icons This will open a new page in Font Awesome (https://fontawesome.com/icons) where you can search and choose your icons. In there... Use the search bar to find the perfect icon for your page Once you find it, click on it A new pop-up will open. Click on the code snippet. This will copy it. Go back to Simplero and paste it Save! Done! This will now show the chosen icon on your site navigation:

To Delete a Site: Navigate to the Site via Content >> Sites >> Select the Site Locate the three dots menu at the top right-hand corner and select Delete from the dropdown: You can also remove a site from the public so that it becomes unavailable to non-admins until you are ready to open it up again via the Configure tab: