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Purchases

Understanding and Dealing with Purchases

Once a sale is made, it creates a purchase. Understanding purchases is important as this will give you a lot of valuable information about your sales. We will cover all of this in this lesson.

If you prefer written instructions, you can start by checking our Purchases 101 guide. You can then check how to understand a purchase summary box.

Sometimes you might need to issue a refund or deal with an issue from an existing purchase. You can check our written guides on editing a purchase, moving a purchase to another product, adding a charge to an existing purchase, and full and partial refunds. If you need to create a manual purchase, check this guide.

Having issues with purchases? Check the troubleshooting payments and refunds guide.

Note: The video mentions Receipts which are now called Invoices in Simplero. 

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