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- Can't access the content they purchased?
- Email Shows "Read" But not "Delivered"
- Trouble Shooting Stripe payment issues
- Troubleshooting Email Addresses
- Trouble shooting opt-in form issues
- Why my E-mail not being delivered?
- CSV file not importing
- Troubleshooting Forum Notifications
- Trouble Shoot price issues
- Debug a Facebook Share
- When PayPal Payments Don't Get through to Simplero Even Though They're Paid in PayPal
- My Customers QuickPay Transaction Didn’t Register in Simplero?
- Deprecated Features
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- Simplero in Denmark
- Guides for your customers
- Guides for your customers
- Forgot Your Password or User ID
- Your Account Page
- Updating your email address
- Accessing a Membership Site
- Managing Payment for a Purchase
- Accessing an Opt-in from a List I joined
- Accessing a Product I Purchased
- Denied access to a space you purchased or subscribed to
- Managing an email Subscription
- Accessing updating completed worksheets in Simplero
- Viewing Receipts for Purchases
- Affiliate Accounts
- Your Profile
- Password Security
- Merge multiple Simplero IDs to one
- Podcast Feature
- Managing Notifications in a Space
- Viewing Your Space Activity
- Accessing a Web Archive of Emails
- Taking a quiz
- Membership Site Notifications
- Natural Entrepreneur
Accessing a Product I Purchased
Products can come in 2 forms a space or an E-product such as an MP3, MP4 or PDF.
To access the E-Product is very simple. When you complete your purchase you promptly be redirected to the thank you page where you will find the E-Product(s) and are able to download them.
You may also receive an email from the account owner with a link to the content.
You will want to save this URL or email for future in case you need to access the content at a future time.
Should you not have the URL or email simply email the account owner and they are able to resend you the content.
If the purchase was access to a space you can go to your account page
Click on your purchases tab you should see the space listed. Simply click on it and you will be re-directed to the site.
You can bookmark this URL for future access. If the space requires a user ID and password you will receive an email from Simplero with that information. Should you forget it or loose that email simply email the account owner and they can resend it to you.
If the product you purchased is a subscription you will still find it under the Purchases tab until it expires, at which point it will be listed but tell you your subscription has expired.